Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Video

Happy Holidays from Vijay, CEO at Pindrop


Vijay, CEO at Pindrop, wishing everyone a happy holidays and recapping 2021.

Watch the Video
Pulse | Webinar

Why Identity and Security is Key to Successful (aka Cost Reducing) Digital Transformations 

Featuring Forrester


December 15, 2021 @ 11:00 am EST
Mark Horne, Pindrop and Oliwia Berdak, Forrester

Watch Now
Pulse | Blog

Deepfake Audio Detection in the Call Center


December 1, 2021

Another synthetic fraudster attack was in the news recently. This time, it was a deepfake audio – contrary to Anthony Bourdain’s deepfake, this attack happened over the phone channel.

Read Here

What type are you interested in?

Pulse | Blog

Why OTPs Ceased Catching Those OTP (On the Prowl)


April 21, 2021

Read this blog to discover the key reasons why OTPs may no longer provide the best security and why it is important to have an authentication technology based on credentials and risk criteria extracted from a call.

Learn More
Pulse | Video

What is Toneprinting?

Watch Now
Pulse | Webinar

Anatomy of an IVR Fraud Attack & Lessons Learned


May 6, 2021 @ 1:00 pm - 1:30 pm EST
Vijay Balasubramaniyan

Watch Now
Pulse | Event

Measuring Risk and Fraud in the IVR & the Impact to the Entire Fraud Ecosystem

Virtual Roundtable

Learn More
Pulse | Blog

Facebook Breach Means More Munitions for Fraudsters ATO Attempts


April 9, 2021

The leaked data initially functioned as a database for hackers to query users’ facebook accounts and matching telephone numbers. The information tied to a phone number is exactly the information needed by fraudsters to begin to social engineer contact center agents and take over customer accounts.

Learn More
Pulse | Webinar

Part 3: Authentication 101 - Passport by Pindrop

Part 3 of 3


April 15, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta

Watch Now
Pulse | Webinar

Part 2: Authentication 101 - VeriCall by Next Caller, a Pindrop Company

Part 2 of 2


April 8, 2021 @ 1:00 pm - 1:30 pm EST
Sam Espinosa (Next Caller)

Watch Now
Pulse | Video

Why should enterprises consider the move to a cloud based Contact Center?

Watch Now
Pulse | Webinar

Part 1: The Power of Customer Authentication

Part 1 of 3


April 1, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta & Sam Espinosa (Next Caller)

Watch Now