Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Video

Happy Holidays from Vijay, CEO at Pindrop


Vijay, CEO at Pindrop, wishing everyone a happy holidays and recapping 2021.

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Pulse | Webinar

Why Identity and Security is Key to Successful (aka Cost Reducing) Digital Transformations 

Featuring Forrester


December 15, 2021 @ 11:00 am EST
Mark Horne, Pindrop and Oliwia Berdak, Forrester

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Pulse | Blog

Deepfake Audio Detection in the Call Center


December 1, 2021

Another synthetic fraudster attack was in the news recently. This time, it was a deepfake audio – contrary to Anthony Bourdain’s deepfake, this attack happened over the phone channel.

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Pulse | Report

Contact Center Authentication: A Mystery Shopper’s Authentication Journey

Analyst Report by Aite Group


Having the ability to consistently authenticate callers and identify a potential fraudster can enable financial institutions to offer more products and services either through the IVR or through contact center agents

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Pulse | Webinar

Contact Center Authentication: A Mystery Shopper’s Authentication Journey

Pindrop Featuring Aite Group


May 27, 2021 @ 1:00 pm - 2:00 pm EST
Mark Horne & Shirley Inscoe (Aite Group)

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Pulse | Blog

Fraudsters are Exploiting Cash Sharing Apps


May 26, 2021

Fraudsters are now exploiting the past trustworthiness of the phone channel to their advantage. They are using it as an entry point for compromising online services by requesting password resets for accounts over the phone to undermine web authentication.

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Pulse | Report

VeriCall Product Data Sheet


Enterprise-grade ANI validation and spoof detection for contact centers

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Pulse | Video

What is a 'DeepFake'?

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Pulse | Webinar

Measuring Account Risk: A New Dimension in Fighting Fraud


May 20, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Blog

Microsoft's Acquisition of Nuance - Implications for the Voice Authentication and Security Industry


May 13, 2021

Gartner forecasts that “The IoT endpoint market is forecast to grow 15.6% from 2019 through 2024 and reach 8.6 billion units in 2024”. On the enterprise side, Gartner predicts that “By 2023, over 75% of enterprise applications will have conversational AI, with 20% being embedded into applications, up from less than 5% today”.

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Pulse | Event

Pindrop at RSA Conference 2021

Virtual Tradeshow

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Pulse | Webinar

The Battle for the IVR: Insights from the 2021 Voice Intelligence and Security Report

5 Insights in 15 Minutes


May 13, 2021 @ 1:00 pm - 1:30 pm EST
Mark Horne

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