Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Webinar

All Mixed Up: STIR/SHAKEN in the Contact Center


October 13, 2022 @ 1:00 pm - 1:30 pm EST
Sam Espinosa + Nicole Culver

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Pulse | Blog

STIR/SHAKEN Is Not Call Authentication


September 13, 2022

In June of 2021, an FCC mandate went into effect requiring voice service providers to implement STIR/SHAKEN protocols but the objective of STIR/SHAKEN has proved difficult to achieve. Learn why businesses and call centers can't rely on STIR/SHAKEN as their sole source for authenticating inbound calls.

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Pulse | Report

Measuring STIR/SHAKEN Attestationsvs. Pindrop® Technology for Contact Centers


Pindrop monitored over 260 million calls between April 2021 and June 2022, producing stunning insights that include how only 35% of calls were delivered with any Attestation at all, spoofed calls were given an Attestation A by carriers on numerous occasions, and hundreds of thousands of calls given an Attestation C were cleared for step-down authentication by PindropⓇ technology.

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Pulse | Webinar

Fake President Fraud: The Deepfake Threat You Should Prepare For


November 5, 2020 @ 1:00 pm - 1:30 pm EST
Vijay Balasubramaniyan

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Pulse | Webinar

The Cost of Fraud in the IVR


October 29, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Brian St. John

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Pulse | Webinar

Launch Recap and Q&A with Pindrop CMO Mark Horne


October 22, 2020 @ 1:00 pm - 1:30 pm EST
Mark Horne

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Pulse | Webinar

The Value of Secure Authentication in a Pandemic State

Pindrop Featuring Forrester


October 15, 2020 @ 1:00 pm - 1:30 pm EST
Chris Halaschek & Andras Cser (Forrester)

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Pulse | Webinar

Social Engineering Fraudster Tactics Threatening Contact Centers


October 8, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Basics of Phone Number Spoofing and Robocalling

Part 2 of 2


October 1, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

STIR/SHAKEN and the Contact Center

Part 1 of 2


September 24, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Journey of a Fraudster


September 17, 2020 @ 1:00 pm - 1:30 pm EST
Nikolay Gaubitch & David Looney

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Pulse | Webinar

Phoneprinting™ Technology - A Primer on Pindrop Technology


September 10, 2020 @ 1:00 pm - 1:30 pm EST
Sarosh Shahbuddin

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