Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Video

Happy Holidays from Vijay, CEO at Pindrop


Vijay, CEO at Pindrop, wishing everyone a happy holidays and recapping 2021.

Watch the Video
Pulse | Webinar

Why Identity and Security is Key to Successful (aka Cost Reducing) Digital Transformations 

Featuring Forrester


December 15, 2021 @ 11:00 am EST
Mark Horne, Pindrop and Oliwia Berdak, Forrester

Watch Now
Pulse | Blog

Deepfake Audio Detection in the Call Center


December 1, 2021

Another synthetic fraudster attack was in the news recently. This time, it was a deepfake audio – contrary to Anthony Bourdain’s deepfake, this attack happened over the phone channel.

Read Here

What type are you interested in?

Pulse | Event

PODCAST: $14 Billion Lost Annually to Fraud - What Can We Do About It?


Max Kurton from Enterprise Management 360 interviews Dr. Nikolay Gaubitch Director of Research EMEA

Listen Here
Pulse | Blog

Account Risk Adds a New Dimension to Fight Fraud


July 1, 2021

Pindrop Protect can help monitor accounts to provide intelligence on the “who” or which account is at-risk from fraudster attack. This second vector analyzes which accounts fraudsters are targeting and provide a score based on likelihood of fraudulent activity we call account risk.

Read Here
Pulse | Blog

Knowledge Does Not Equal Security


July 1, 2021

It’s likely that more personal information about each and every one of us is available on the web than any time before in history, and the growing amount of cybersecurity incidents each year aren’t helping. Pindrop’s data shows that fraudsters tend to pass such questions with success more than half of the time whereas the true person forgets the correct answers one-third of the time.

Read Here
Pulse | Video

5 Best Practices for Contact Center Authentication

Watch Now
Pulse | Webinar

Supercharging the IVR to Win Customers for Small to Medium-Sized Banks

5 Insights in 15 Minutes


June 24, 2021 @ 1:00 pm - 1:30 pm EST
Sam Espinosa (Next Caller, a Pindrop Company)

Watch Now
Pulse | Webinar

AI Playbook for Financial Leaders

5 insights in 15 minutes


June 10, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

Watch Now
Pulse | Video

3 Problems Pindrop Helps Customers Solve Everyday

Watch Now
Pulse | Blog

#WFH: 3 Ways to Ensure Customer Experience in Restructured Call Centers


June 1, 2021

Getting rid of KBAs, attacking your metrics and empowering your customers are the most recommended tactics.

Read Here
Pulse | Blog

How to: Optimize Enrollment for Enhanced Authentication Right Now


June 1, 2021

Leveraging ANI as a factor in the ID claim, leveraging a unique identifier, avoiding clunky active enrollment, keeping things simple with API integration whenever possible and engaging experts are key actions to take.

Read Here