Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Why OTPs Ceased Catching Those OTP (On the Prowl)
April 21, 2021
Read this blog to discover the key reasons why OTPs may no longer provide the best security and why it is important to have an authentication technology based on credentials and risk criteria extracted from a call.
Learn MoreFacebook Breach Means More Munitions for Fraudsters ATO Attempts
April 9, 2021
The leaked data initially functioned as a database for hackers to query users’ facebook accounts and matching telephone numbers. The information tied to a phone number is exactly the information needed by fraudsters to begin to social engineer contact center agents and take over customer accounts.
Learn MoreThe Law of Unintended Consequences
March 10, 2021
Unintended consequences is a popular topic when it comes to security. In many ways, security involves the study of unintended consequences, as we monitor and measure how effective those controls remain through tests of intended and unintended real-world consequences.
Read HerePartnership Announcement - Tivo & Pindrop
January 26, 2021
Pindrop has partnered with TiVo to deliver a more streamlined and frictionless content discovery experience for consumers, unlocked through voice AI.
Read HerePindrop Picks Up Another Cybersecurity Award
January 18, 2021
Pindrop was named a hot cybersecurity company in 2021 by cybercrime magazine.
Read HereIntroducing Pindrop Trace: Fraud Detection Using Graph Analytics and Link Analysis for Contact Centers
November 19, 2020
Account risk scoring enables identification of the most complicated fraud scams, and predicting cross-channel fraud up to 60 days before it takes place.
Read HereContact Center Security: Anomaly Detection and Fraud Prevention Best Practices
November 12, 2020
Pindrop is turning the tables on fraudsters by creating a playbook to stop them.
Read HerePindrop Loves Voice: But We Don't Need it to Stop Fraud
September 17, 2020
Your fraud solution cannot rely solely on voice.
Read HereThe Psychology of Fraud: I Want to Believe
August 4, 2020
Even people who know how scams work still fall for it. Why? Because we are human.
Read Here