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Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
2022 Voice Intelligence & Security Report
5 Insights in 15 Minutes
May 12, 2022 @ 1:00 pm - 1:30 pm EST
Ketuman Sardesai & Ben Cunningham
The 2022 Pindrop Voice Intelligence & Security Report
Understand how bad actors rely on certain authentication methods to commit fraud so that you can open worlds for the right person.
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Authentically You
From the moment we're born, we use our voices to identify ourselves, to prove who we are, and to make connections. See how Pindrop is enabling voice for authentication and fraud prevention.
Contact Center Authentication: A Mystery Shopper’s Authentication Journey
Analyst Report by Aite Group
Having the ability to consistently authenticate callers and identify a potential fraudster can enable financial institutions to offer more products and services either through the IVR or through contact center agents
DownloadVeriCall Product Data Sheet
Enterprise-grade ANI validation and spoof detection for contact centers
Download NowThe 2021 Pindrop Voice Intelligence & Security Report
Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.
DownloadNext Generation Fraud Prevention
Discover the latest technology breakthrough being used to fight fraud and protect customer accounts.
DownloadStopping Fraud at the IVR, The New Front Door
Analyst Report by Opus Research
Opus Research's latest publication explores how fraudsters are using the IVR as a “rich source of background information.”
DownloadBeating the Bad Guys: Safe and Secure Transactions in the IVR
Analyst Report by Aite Group
Aite describes the current market environment of contact center fraud in financial institution contact centers, fraud activity in interactive voice response (IVR), and financial institution’s technology investment plans to combat such fraud.
DownloadReducing Fraud Through Advanced IVR Capabilities
A Commissioned Study By Forrester
Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.
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