Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Vijay, CEO at Pindrop, wishing everyone a happy holidays and recapping 2021.
December 15, 2021 @ 11:00 am EST
Mark Horne, Pindrop and Oliwia Berdak, Forrester
December 1, 2021
Another synthetic fraudster attack was in the news recently. This time, it was a deepfake audio – contrary to Anthony Bourdain’s deepfake, this attack happened over the phone channel.Read Here
Opus Research's latest publication explores how fraudsters are using the IVR as a “rich source of background information.”Download
Aite describes the current market environment of contact center fraud in financial institution contact centers, fraud activity in interactive voice response (IVR), and financial institution’s technology investment plans to combat such fraud.Download
Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.Download