Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Webinar

Anatomy of Fraud

How Social Engineering is Fed by Social Media & Data Breaches


July 14, 2022 @ 10:00 am - 11:00 am EST
Joanna Akers-Khan & Guest Speaker Jenny Radcliffe

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Pulse | Report

The 2022 Pindrop Voice Intelligence & Security Report


Understand how bad actors rely on certain authentication methods to commit fraud so that you can open worlds for the right person.

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Pulse | Webinar

A Journey Towards 171% ROI

Building a Business Case for Investment in Pindrop Platforms Through TEI Study of Pindrop


August 18, 2022 @ 1:00 pm - 1:30 pm EST
Jay Hart & Guest Speaker Alex Parsons

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Pulse | Webinar

Protecting the IVR: What is IVR Fraud in the Contact Center?

Part 1 of 3


January 7, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart

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Pulse | Blog

Pindrop Picks Up Another Cybersecurity Award


January 18, 2021

Pindrop was named a hot cybersecurity company in 2021 by cybercrime magazine.

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Pulse | Webinar

Verizon & Pindrop: Better Together


December 17, 2020 @ 1:00 pm - 1:30 pm EST
Dave Albers & Tony Lutz (Verizon)

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Pulse | Webinar

Stopping Fraud at the IVR: Applications for Cross-Channel Defense and a More Secure Contact Center

Analyst Report Series Featuring Opus Research


December 10, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Dan Miller (Opus)

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Pulse | Report

Stopping Fraud at the IVR, The New Front Door

Analyst Report by Opus Research


Opus Research's latest publication explores how fraudsters are using the IVR as a “rich source of background information.”

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Pulse | Webinar

Beat the Bad Guys: Contact Center Security Solutions for Fraud Detection For 2021 & Beyond

Analyst Report Series Featuring Aite Group


December 3, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Shirley Inscoe (Aite)

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Pulse | Webinar

Client Testimonial: A Journey to Detect Fraud and Protect FLOA with Pindrop


November 24, 2020 @ 1:00 pm - 1:30 pm EST
Dominique Ango & Jean-Baptiste Boix (FLAO)

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Pulse | Report

Beating the Bad Guys: Safe and Secure Transactions in the IVR

Analyst Report by Aite Group


Aite describes the current market environment of contact center fraud in financial institution contact centers, fraud activity in interactive voice response (IVR), and financial institution’s technology investment plans to combat such fraud.

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Pulse | Webinar

Reducing Fraud Through Advanced IVR Capabilities

Analyst Report Series Featuring Forrester


November 19, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Merritt Maxim (Forrester)

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