Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Anatomy of Fraud
How Social Engineering is Fed by Social Media & Data Breaches
July 14, 2022 @ 10:00 am - 11:00 am EST
Joanna Akers-Khan & Guest Speaker Jenny Radcliffe
The 2022 Pindrop Voice Intelligence & Security Report
Understand how bad actors rely on certain authentication methods to commit fraud so that you can open worlds for the right person.
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A Journey Towards 171% ROI
Building a Business Case for Investment in Pindrop Platforms Through TEI Study of Pindrop
August 18, 2022 @ 1:00 pm - 1:30 pm EST
Jay Hart & Guest Speaker Alex Parsons
Protecting the IVR: What is IVR Fraud in the Contact Center?
Part 1 of 3
January 7, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart
Pindrop Picks Up Another Cybersecurity Award
January 18, 2021
Pindrop was named a hot cybersecurity company in 2021 by cybercrime magazine.
Read HereVerizon & Pindrop: Better Together
December 17, 2020 @ 1:00 pm - 1:30 pm EST
Dave Albers & Tony Lutz (Verizon)
Stopping Fraud at the IVR: Applications for Cross-Channel Defense and a More Secure Contact Center
Analyst Report Series Featuring Opus Research
December 10, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Dan Miller (Opus)
Stopping Fraud at the IVR, The New Front Door
Analyst Report by Opus Research
Opus Research's latest publication explores how fraudsters are using the IVR as a “rich source of background information.”
DownloadBeat the Bad Guys: Contact Center Security Solutions for Fraud Detection For 2021 & Beyond
Analyst Report Series Featuring Aite Group
December 3, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Shirley Inscoe (Aite)
Client Testimonial: A Journey to Detect Fraud and Protect FLOA with Pindrop
November 24, 2020 @ 1:00 pm - 1:30 pm EST
Dominique Ango & Jean-Baptiste Boix (FLAO)
Beating the Bad Guys: Safe and Secure Transactions in the IVR
Analyst Report by Aite Group
Aite describes the current market environment of contact center fraud in financial institution contact centers, fraud activity in interactive voice response (IVR), and financial institution’s technology investment plans to combat such fraud.
DownloadReducing Fraud Through Advanced IVR Capabilities
Analyst Report Series Featuring Forrester
November 19, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Merritt Maxim (Forrester)