Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Anatomy of Fraud
How Social Engineering is Fed by Social Media & Data Breaches
July 14, 2022 @ 10:00 am - 11:00 am EST
Joanna Akers-Khan & Guest Speaker Jenny Radcliffe
The 2022 Pindrop Voice Intelligence & Security Report
Understand how bad actors rely on certain authentication methods to commit fraud so that you can open worlds for the right person.
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A Journey Towards 171% ROI
Building a Business Case for Investment in Pindrop Platforms Through TEI Study of Pindrop
August 18, 2022 @ 1:00 pm - 1:30 pm EST
Jay Hart & Guest Speaker Alex Parsons
Measuring Risk and Fraud in the IVR & the Impact to the Entire Fraud Ecosystem
Virtual Roundtable
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Facebook Breach Means More Munitions for Fraudsters ATO Attempts
April 9, 2021
The leaked data initially functioned as a database for hackers to query users’ facebook accounts and matching telephone numbers. The information tied to a phone number is exactly the information needed by fraudsters to begin to social engineer contact center agents and take over customer accounts.
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Part 3: Authentication 101 - Passport by Pindrop
Part 3 of 3
April 15, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta
Part 2: Authentication 101 - VeriCall by Next Caller, a Pindrop Company
Part 2 of 2
April 8, 2021 @ 1:00 pm - 1:30 pm EST
Sam Espinosa (Next Caller)
Why should enterprises consider the move to a cloud based Contact Center?
Part 1: The Power of Customer Authentication
Part 1 of 3
April 1, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta & Sam Espinosa (Next Caller)
The Law of Unintended Consequences
March 10, 2021
Unintended consequences is a popular topic when it comes to security. In many ways, security involves the study of unintended consequences, as we monitor and measure how effective those controls remain through tests of intended and unintended real-world consequences.
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The 2021 Pindrop Voice Intelligence & Security Report
Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.
DownloadPindrop & FNBO Fireside Chat: Helping Secure "the great big small bank"
March 18, 2021 @ 1:00 pm - 1:30 pm EST
Skip Lindgren & Steve Furlong (FNBO)