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Authentication 102: Securing Authentication

Original Date: May 19, 2020

This second installment in our Authentication series will explore key concepts around securing authentication, a deep dive into the topic of fraud versus authentication and examine how they are different, how they complement each other, and how they can be leveraged together to strengthen the contact center.  

Join this session for key takeaways around: Best practices in leveraging risk as part of a policy-based multifactor authentication strategy, using risk as part of your enrollment and authentication strategy, the differences between authentication and authorization

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Jay Hart, Principal Sales Engineer at Pindrop

Dale DaleBroux, Sales Engineer