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What is social engineering? How is it fed by social media and data breaches? With all that private information leaked online, is inquiring about a customer’s mother’s maiden name still secure for authentication? 

Pindrop Speaker: 

How Social Engineering is Fed by Social Media & Data Breaches

Anatomy of Fraud:

Original Air Date: Thursday, July 14, 2022 at 10:00 AM ET / 3:00 PM BST

Hear from guest speaker “burglar for hire”, Jenny Radcliffe to discover more on:

  1. Social engineering 
  2. Fraudsters' tactics and how they've evolved 
  3. Social media and the dark web supporting fraudsters


The struggle many companies go through to balance a great customer experience with necessary digital transformation at times simply adds friction to an already complicated process. Fraudsters thrive at keeping up with advancements in technology, perhaps better than some companies.    

Jenny Radcliffe

The People Hacker

Jenny Radcliffe, also known as “The People Hacker,” is a world renowned Social Engineer, hired to bypass security systems through a no-tech mixture of psychology, con-artistry, cunning and guile.

A "burglar" for hire, she has spent a lifetime talking her way into secure locations, protecting clients from scammers, and leading educational simulated criminal attacks on organisations of all sizes in order to help secure money, data and information from those with genuine malicious intent.

Jenny is a sought after keynote speaker, panelist and moderator at major conferences and corporate events, both in-person and online, and is a multiple TEDX contributor. An entertaining educator, she is the go-to guest expert on the human element of security, scams, cons and hacks and has appeared on numerous television and radio shows, as well as online media and traditional press outlets.

She is also the host of the award winning podcast “The Human Factor” interviewing industry leaders, writers, bloggers, experts, fellow social engineers and ethical con-artists about people and the stories connected to security.

Jenny was recognised as one of the top 25 Women in Cyber in 2020 by IT Security Guru, and as a Top 50 Women of Influence in Cyber in 2019.  She was nominated for the prestigious “Godmother of Security” award in 2020 and won the “Most Educational Security Blog 2020” and top 30 women in cyber/cyber leaders (pandemic leadership) 2021

Joanna Akers-Khan

Marketing Manager, Pindrop

Joanna Akers-Khan is the Marketing lead for EMEA. Her responsibilities include planning and executing local marketing strategies, field marketing, managing PR comms whilst building a strong collaborative relationship with sales, product teams, customer success and partners.

Prior to joining Pindrop, Joanna was the Operations Director for an international, award-winning brand agency, whose clients include BAT, Carlsberg, The Coca Cola Company, Speedo, and SPI Group.

Joanna grew up in Sydney, Australia and has over 15 years senior management experience spanning many industries, specialising in sectors including hospitality, retail, professional services, brand identity & information security.

Want to learn more about the innovative ways bad actors take advantage of certain methods to commit fraud to better protect customer accounts?

Download Pindrop's 2022 Voice Intelligence & Security Report to discover more


Join our next webinar to hear from world renowned Social Engineer and “burglar for hire”, Jenny Radcliffe. Known as “The People Hacker,” Radcliffe is often hired to bypass security systems through a no-tech mixture of psychology, con-artistry, cunning and guile.

Guest Speaker: