Real-time fraud protection alerts with flexible options
Pindrop® Solutions are available on Amazon Connect, enabling contact centers to provide an enhanced customer experience during caller authentication while fighting the rising threat of fraud.
Talk to sales
AWS connected Pindrop® Solutions
Pindrop® Protect on Amazon Connect
Use VeriCall® analysis to:
- Analyze the risk of every caller
- Detect repeat fraudsters and known fraudsters
- Provide additional protection against social engineering attempts
Pindrop® Passport on Amazon Connect
Use Pindrop® Passport for:
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Customer authentication using
voice, device, and behavior - Risk monitored enrollment
- Passively authenticate in the IVR or at the agent
Learn more about the importance of AI voice fraud
On-Demand Webinar
Pindrop and Amazon Connect: Better Together
Learn how you can secure your Amazon Connect contact center with Pindrop Solutions. In this webinar, our experts uncover the challenges faced as the industry moves to the cloud and how you can effortlessly integrate Pindrop with Amazon Connect for a more secure call center.
Solution Brief
See the value of Pindrop in your Amazon Connect Contact Center
Pindrop’s solutions are now available on Amazon Connect. We’ll show you exactly how Pindrop helps you reduce fraud, enhance customer experiences, and improve operational efficiency with no wait time required.
Report
2023 Voice Intelligence & Security Report
Explore an in-depth analysis of fraud trends, predictions and vulnerabilities in the contact center, as well as strategies for fraud prevention and customer satisfaction.
How it works
Pindrop® Solutions enable organizations running Amazon’s cloud-based contact center with customer authentication and fraud detection capabilities for every inbound voice interaction. And with Pindrop® Solution’s native integration with Amazon Connect, organizations can stand up these solutions in days instead of months – no telephony background required.
