Presentation highlights Methodology, Fraud Growth, and Countries at Risk

ATLANTA –September 16, 2014Pindrop Security, the pioneer in phone fraud prevention and call center authentication for banks and enterprise call centers, today announced that Aite Group senior analyst Shirley Inscoe and Pindrop Security Vice President Matt Anthony will present “Call Center Fraud: The Latest Scams and Strategies – Voice Biometrics and Caller Validation” at the Information Security Media Group (ISMG) Fraud Summit in Toronto, Canada on September 17.

The presentation will focus on the rapid growth of enterprise call center fraud, the security measures organizations can take to stop it, and the advanced methodologies employed by the perpetrators. The presentation will reveal the call center vulnerabilities that lead to account takeover calls. Inscoe and Anthony will discuss the role of social engineering in these attacks, at risk countries, and the voice biometrics and phoneprinting best practices to stop call center fraud.

The ISMG Fraud Summit will also feature a presentation from Informatica Security & Privacy CEO, Claudiu Popa, on Canadian Cyber Fraud. Fraud experts from The Royal Bank of Canada will speak about their experiences with the real world applications of Big Data analytics.

Call Center Fraud: The Latest Scams and Strategies – Voice Biometrics and Caller Validation


Westin Harbour Castle Toronto Hotel

1 Harbour Square

Toronto, ON M51A6


September 17, 2014 from 10:00am – 11:00am PT

Additional Resources:

About Pindrop Security:
Pindrop Security, headquartered in Atlanta, Ga., is a privately-held company that provides enterprise solutions that help prevent phone-based fraud. Its breakthrough phoneprinting technology can identify phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as authenticating legitimate callers. We have helped enterprises eliminate financial losses and reduce operational costs on their phone channel. Pindrop’s customers include two of the top five banks and one of the leading online brokerages. Named SC Magazine 2013 Rookie Security Company of the Year, a Gartner “Cool Vendor” in Enterprise Unified Communications and Network Services for 2012 and one of the 10 Most Innovative Companies at the 2012 RSA conference, Pindrop Security’s solutions restore enterprises’ confidence in the security of phone-based transactions.

One Response to Pindrop Security to Reveal The Latest Scams and Strategies in the Call Center

  1. Pingback: The latest call center scams and strategies from @Pindrop - Atlanta Tech Blogs

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