Session highlights challenges of tackling cross-channel fraud

ATLANTA – October 8, 2014 – Pindrop Security, the pioneer in phone fraud prevention and call center authentication for banks and enterprise call centers, today announced that Pindrop co-founder and CEO Vijay Balasubramaniyan will moderate “Cross Channel, Cross Enterprise Fraud and the Need for Collaboration,” a panel to be held at the Financial Services Information Sharing and Analysis Center (FS-ISAC) Fall Summit 2014 in Washington, DC.

Account takeover fraud is increasing as organized fraudsters use a combination of phone and online tools to set up and execute attacks. Fraudsters frequently move between the online and phone channels, calling both call centers and consumers. In addition, fraudsters work across financial institutions, with multiple reconnaissance calls and attacks on multiple targets.

The panel will feature fraud and security leaders from Bank of America, E*TRADE, Citi, and TD Ameritrade discussing the technical and organizational changes and the collaboration required to stem cross-channel and cross-institution attacks.

Cross Channel, Cross Enterprise Fraud and the Need for Collaboration


Jose Dominguez, CISO, TD Ameritrade

Jamey Boone, SVP and Senior Fraud Policy Strategist, Bank of America

Shawn Hall, Director, Fraud Operations, E*TRADE

Bob Blakley, Global Head of Information Security, Citi

Vijay Balasubramaniyan (Moderator), co-founder and CEO, Pindrop Security


Washington Marriott Wardman Park

2660 Woodley Road NW

Washington, DC 20008


October 15, 2014 from 11:15am – 12:15pm EDT

Additional Resources:

About Pindrop Security:
Pindrop Security, headquartered in Atlanta, Ga., is a privately-held company that provides enterprise solutions that help prevent phone-based fraud. Its breakthrough phoneprinting technology can identify phone devices uniquely just from the call audio, thereby detecting fraudulent calls as well as authenticating legitimate callers. We have helped enterprises eliminate financial losses and reduce operational costs on their phone channel. Pindrop’s customers include two of the top five banks and one of the leading online brokerages. Named SC Magazine 2013 Rookie Security Company of the Year, a Gartner “Cool Vendor” in Enterprise Unified Communications and Network Services for 2012 and one of the 10 Most Innovative Companies at the 2012 RSA conference, Pindrop Security’s solutions restore enterprises’ confidence in the security of phone-based transactions.

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