This December, Pindrop together with Suntrust is holding the 2nd annual one-day event in Atlanta, GA. ICX Banking Summit will provide thought leadership, informational sessions, peer lead strategic planning roundtables, combined with benchmarks from industry leaders and good old fashioned networking.  

We’ve designed the ICX Banking agenda with the executive in mind working to achieve the same goals; partnering to provide excellence in customer authentication, voice security, and superior customer experiences. 


Location:

Date: December 09

Time

Agenda Topic

Presenter

6:00 - 7:00PM

Registration

All Participants

7:00 - 9:00PM

Welcome Reception and Dinner

All Participants




Location: Atlanta

Date: December 10

Time

Agenda Topic

Presenter

7:00 - 8:00AM

Breakfast

All Participants

8:00 - 8:30AM

Welcome / Intro

Shawn Hall, VP Business Intelligence, Pindrop

8:30 - 9:30AM

The Future of Voice

Vijay Balasubramaniyan, Co-Founder & CEO, Pindrop

9:30 - 10am

Presentation: Industry Perspective Voice Biometrics Authentication, Factors to Consider Beyond the Voice

Clint Hardison, Client Security Business Information Security Officer, SunTrust

10-10:15am

Break

All Participants

10:15 - 10:45

Presentation: Industry Perspective Anatomy of a Social Engineering Attack

Elizabeth Quiroz, Fraud Prevention, BB&T

10:45 - 11:30

Round Tables

All Participants

11:30 - 12:00

Round Table Wrap Up

All Participants

12:00 - 1:00pm

Lunch

All Participants

1:00 - 1:30pm

Industry Perspective: Navy Federal Credit Union

Melissa Culleton, Supervisor, Account Takeover Team

Security Operations Center,

Navy Federal Credit Union

1:30 - 2pm

Industry Perspective

Coming Soon

2:00-2:15pm

Break


2:15 - 2:45pm

Industry Perspective: Case Study - How to use ANI validation as a Part of Authentication Process

Eric Paintsil, Authentication SME

2:45 - 3:15pm

Pindrop Product RoadMap - Protect and Passport

Chris Halaschek, VP Product, Pindrop

3:15 - 3:45pm

Fraud in IVR - Results from a 60 day pilot with a top 5 Bank in the US

Darren Baldwin, Sr. Account Executive, Pindrop

3:45-4pm

Wrap Up

Shawn Hall, VP Business Intelligence, Pindrop



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EVENT DETAILS - REGISTRATION CLOSED

ICX BANKING EDITION

This December, Pindrop together with Suntrust is holding the 2nd annual one-day event in Atlanta, GA. ICX Banking Summit will provide thought leadership, informational sessions, peer lead strategic planning roundtables, combined with benchmarks from industry leaders and good old fashioned networking.  

We’ve designed the ICX Banking agenda with the executive in mind working to achieve the same goals; partnering to provide excellence in customer authentication, voice security, and superior customer experiences. 

In this demo, you will discover how OncoLens can help: 

--Highlights from ICX 2019-- 

--SPONSORED BY--

---SPONSORED BY---

What You Can Expect: 

Thought leadership and insights on industry initiatives directly from the source. Hear from banking executives on what initiatives they are driving, what obstacles they faced, and what direction they see their companies future heading.  

Networking opportunities with both hosts of the events, Pindrop and SunTrust, along with fraud and CX leaders from many of the top U.S. banking institutions in a small and intimate setting  

Informational and interactive sessions from the industry's most respected minds on topics such as Artificial Intelligence, Machine Learning, Fraud Prevention, Customer Experience,Identity and Authentication strategies 

Gather with other Banking executive who share common challenges, a space to discuss ideas, trends, and approaches to these issues.

The Whitley  

THE WHITLEY A reflection of the chic elegance of its Buckhead surroundings, The Whitley, a Luxury Collection Hotel, seamlessly marries history and sophistication with timeless Southern tradition. Boasting 507 guestrooms including 56 spacious suites, our hotel is equally suited to business and pleasure, thanks to its more than 40,000 square feet of meeting and event space with indoor and outdoor function areas, as well as easy spaces for dining all day in Trade Root Restaurant and Lounge. We invite you to step into our beautifully redesigned hotel and experience authentic hospitality at its finest. 

No matter the occasion, enjoy the extraordinary service of The Whitley, part of the luxury brand portfolio of Marriott International. 

VIEW THE BROCHURE

Enjoy some of the fantastic things Atlanta has to offer from outdoor activities on the Beltline, take a Zombie bus tour, enjoy one of the world's largest aquariums, learn about Atlanta’s role in the civil war or civil rights movements, or just relax with your favorite spa treatment at the Whitney Hotel, which is located steps away from Atlanta’s premier shopping experience.

Atlanta Area Attractions

PAST ICX EVENT GALLERY

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Elizabeth Quiroz 

Fraud Prevention 

BB&T 

Melissa Culleton

Supervisor, Account Takeover Team Security Operations Center  

Navy Federal Credit Union

Vijay 

Balasubramaniyan

Co-Founder & CEO Pindrop 

Clint Hardison 

MBA, SVP – Enterprise Security & Resiliency SunTrust 

Shawn Hall 

VP, Business Intelligence Pindrop 

Darren Baldwin 

Sr. Account Executive 

Pindrop

Learn more about ElizabethLearn more about MelissaLearn more about ClintLearn more about VijayLearn more about Shawn

OUR KEYNOTE SPEAKERS

The Whitley  

THE WHITLEY A reflection of the chic elegance of its Buckhead surroundings, The Whitley, a Luxury Collection Hotel, seamlessly marries history and sophistication with timeless Southern tradition. Boasting 507 guestrooms including 56 spacious suites, our hotel is equally suited to business and pleasure, thanks to its more than 40,000 square feet of meeting and event space with indoor and outdoor function areas, as well as easy spaces for dining all day in Trade Root Restaurant and Lounge. We invite you to step into our beautifully redesigned hotel and experience authentic hospitality at its finest. 

No matter the occasion, enjoy the extraordinary service of The Whitley, part of the luxury brand portfolio of Marriott International. 

VIEW THE BROCHURE 

ICX ATLANTA AGENDA