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Less than 500 days to make your contact centre GDPR ready

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You might have heard that voice biometrics is becoming a popular method to identify callers. But what happens when this tech fails to detect an ageing voice? False readings not only hinder the customer experience, they can also open the door for fraudsters.

Read our blog, Adapting for Age: The Limitations of Modern Voice Biometric Security, to learn more.

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