October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
Jacki Hertenstein is the Vice President of People at Pindrop. She oversees policies and programs for the entire company as well as organizational planning and development, recruiting, training, employee relations, compensation, benefits and health.
Jacki brings more than 18 years of HR expertise at various companies such as Kurt Salmon Associates, Manhattan Associates and most recently, Airwatch, acquired by VMware in 2014.