HELP STOP CALL CENTRE FRAUD &

IMPROVE CUSTOMER AUTHENTICATION

Our multi-factor anti-fraud and authentication solutions deliver full audio intelligence to help call centres establish security, identity and trust on every voice interaction.

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THE CALL CENTRE IS UNDER ATTACK

Loss Caused by Phone Fraud

Price of Ineffective Authentication

Failure of Validation Questions

OUR PROVEN SOLUTIONS ADDRESS CALL CENTRE SECURITY ISSUES HEAD ON

Call centres exist to deliver a fast, direct and highly effective customer experience – an impossible task if you can’t distinguish between legitimate customers and fraudsters. Pindrop customers report:

LOWER FRAUD LOSS

Fraud loss exposure reduced by up to 500K for every 1M calls

REDUCED OPERATIONS COSTS

Average handling times up to 60 seconds lower

IMPROVED CUSTOMER EXPERIENCE

Up to 30% more callers passively authenticated

Call Center Fraud Protection with Pindrop

PROTECTED BRAND EXPERIENCE

41% of customers affected by call centre attacks blame the brand

PINDROP BY THE NUMBERS

Pindrop call centre solutions are used globally, at many of the largest enterprises in the world.

CALLS PINDROP HAS PROTECTED THIS YEAR

FRAUD CALLS PINDROP DETECTED THIS YEAR

SAVINGS FROM FRAUD DETECTION THIS YEAR

JOIN US AS WE CHANGE THE FUTURE

Pindrop believes voice is the interface of the future. Our mission is to provide real-time security, identity and trust on every voice interaction.

Learn More About Working at Pindrop →