Pindrop Webcast: Dynamic Identity Assessment in the Call Center
It is no secret that it is impossible to absolutely prove an identity in the phone channel. Instead, organizations must focus on assessing the probability that an identity claim is legitimate. In this session, attendees will learn best practices for a multi-layered identity assessment approach to securing the phone channel.
Register to attend this webinar on Wednesday, April 27th at 12:00PM ET, that details how enterprise call centers should change their way of thinking when it comes to authenticating customers over the phone.
Attendees will gain an understanding of:
-The true definition of risk-based authentication.
-How to leverage the many layers of data that can be assessed in the phone channel.
-How to analyze that information to make smart authentication decisions.
Complete the Form Below to Register