Careers

Test Automation Engineer – Atlanta, GA

Location: Atlanta

The Job

Pindrop's new cloud-based Authentication product is dedicated to helping call centers establish security, identity, and trust on every voice interaction using machine learning and audio science.

As an Engineer on the Authentication team, you will build a high quality cloud service by introducing test automation and fresh test strategies. If customers are unhappy with the product’s quality, it falls to you to organize and coordinate a response together with the product owner and team lead. When defect rate and severity is low, you’ll walk around the office with a smile on your face… and a bit of paranoia about where the next big issue is lurking. 🙂 

Responsibilities:

  • Write code every day to test normal and exceptional behaviors in your team’s services
  • Plan, document, and record test strategies, approaches, and procedures
  • Make the hard-to-test easy by adding test methods, fixtures, mocks, and other utilities to the team’s code base
  • Review designs and pull requests for code quality and risk and also refactor code to improve its testability
  • Double-check the diligence of your teammates by reviewing their automated test cases to help find and address gaps
  • Provide mentorship to other software engineers – you’re the quality thought leader and expert, so you will teach other engineers to be better testers in order to increase product quality

What Skills We're Looking For:

  • Programming experience with Python, Ruby, or Java
  • API testing experience
  • Experience in a Linux environment
  • Focus on product quality and always putting the best possible product in front of customers
  • Experience with Agile, continuous integration (Jenkins, Travis, etc.), dealing with ambiguity in a fast-paced dynamic environment, and strong communication skills
  • BS in Computer Science or relevant professional experience

Who We're Looking For:

  • Highly competent engineers who are passionate about working with new technologies and sharing new discoveries
  • Engineers who enjoy a highly collaborative environment and are eager to present new ideas and solutions to their peers
  • Those that won't hesitate to ask for help when needed. We're all learning something new at Pindrop

 

Perks at Pindrop

We hire good people, and take care of them. Pindrop believes in fostering an environment where employees don’t just come to work hard, but play hard. We host regular game nights, team challenges, and offsite events (not to mention the endless snacks and catered meals) to keep everyone involved in our company culture. None of these strike you? We appreciate new ideas any and everywhere. Let us know what interests you and we can incorporate it into our Tea Time twice a month. Grab a beer and discover something new.

Keep learning. Pindrop offers regular Lunch & Learns and Tech Talks that promote an environment for people to grow outside of their job title. Want to learn to code with minimal experience? Come to our Intro to Python Tech Talk. Interested in March Madness? See how data science can help you beat the bracket at our Data Science in the Real World Lunch & Learn. In addition to these events, we promote a continued education budget for each of our employees to grow and improve in tandem with the company.

Our employees are creative, excited, and above all a team. Pindrop is one of the fastest growing security startups in the country, but we make sure to hire only the best of the best. Better yet, every employee is passionate about the company and our mission. (Can you blame us?) When you put that passion in a collaborative setting it unites everyone as a team.

Fighting criminals is in the job description. No matter which facet of Pindrop you want to work for, we are all working towards the same goal– making sure the bad guys don’t win.

 

Our Bio

Founded in 2011  |  Raised $122 million

Venture backed by Andreessen Horowitz, Google Capital, IVP, Citi Ventures, Felicis Ventures, & GV

Pindrop is the pioneer in voice fraud prevention and authentication. We provide enterprise solutions to reduce fraud losses and authentication expense for some of the largest call centers in the world. Pindrop’s patented Phoneprinting™ technology can identify, locate and authenticate phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as verifying legitimate callers. We have been selected by the world’s largest banks, insurers, brokerages and retailers, detecting over 80% of fraud even for attackers never seen before. Pindrop’s solutions are allowing customers to reduce call time and improve their customers’ experience even while reducing fraud losses.

  

Check out this video to get more of an idea of what we do
and all the good karma you’ll rack up working for us.

Pindrop is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.