December 3, 2019
Welcoming Voice Comes With Hurdles | Technological and Generational
As the conversational economy grows and intertwines within businesses, it…
Pindrop’s patented Phoneprinting technology analyzes over 1,300 factors of a call’s full audio to determine its true device type, geo-location, and carrier.
Learn More →As the conversational economy grows and intertwines within businesses, it…
We all know KBAs, or knowledge based authentication questions, are…
Have you ever wondered where – and how – fraudsters…
With the impending stresses of Black Friday, Cyber Monday, and…
Pindrop will be in Las Vegas attending re:Invent 2019 from…
Fraudulent calls within the contact center have grown by 350%…
On October 1st, a group of leading professionals from the…
Across the board, insurers found they were experiencing a huge…
In the insurance industry, many insurers run into problems with…
The promise of artificial intelligence is too attractive to ignore.…
See Pindrop's Identity Platform for IOT in action.
Watch Now →Our proprietary technologies work together to create advanced and secure fraud prevention services for the call center.
Learn More →From white papers and webinars to videos and more, we cover everything from fraud protection to call center trends.
Learn More →We protect the world's largest call centers across all industries, from healthcare and government to telecommunications and more.
Learn More →Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.
Learn More →One of the reasons phone fraud is so effective is that the caller has is able to form a relationship with the victim and manipulate the victim with emotional pressure. Check out these stories where the victim was made to fear for a grandson’s safety and threatened with being deported. When the victim’s emotions get involved, they are more likely to act hastily and ignore warning signals. If you are in this situation, you need to 1. get distance from the emotional pressure and 2. verify the caller.
Who can verify the caller? Family, friends, phone company? Where did they say they are? Look it up and call back using a different number from a website or operator. It’s not easy – but get yourself into a situation in which you can think and protect yourself.