September 5, 2014 – The Week in Phone Fraud

This week in phone fraud news saw two state attorneys general warning against phone fraud, along with a report of fraudsters taking advantage of the “ALS Ice Bucket Challenge” to steal money from would-be donors.

On Tuesday, Consumer Affairs reporter Mark cited a recent Harris survey from Truecaller that found 17.6 million Americans have reported being victims of phone fraud in the last year. He also mentioned state attorneys general in Missouri and Florida have warned consumers about specific phone scams plaguing their respective states.

On Thursday, The Global News reported on a new phone scam that exploits the popularity of the ALS Ice Bucket Challenge.  Fraudsters are pretending to be representatives from the ALS Foundation seeking donations.

Finally, Bloomberg BusinessWeek profiled Pindrop Security, summing things up nicely: Pindrop’s Software Is a Lie Detector for Call Centers

Full Breakdown of This Week’s Phone Fraud News

Bluffton Today: Beaufort County Sheriff’s Office warns of phone scam – September 4, 2014

Global News: Phone scam dampens ALS ice bucket challenge donations – September 4, 2014

Blackmore Vale: North Dorset patient targeted in medical phone scam – September 3, 2014

Standard Examiner: IRS phone scam spreading – September 3, 2014

Consumer Affairs: Phone fraud ensnares 17 million consumers – September 2, 2014

Biz Report: Poll: Phone fraud tops $8 billion mark in America – September 2, 2014

Main St: 4 Ways You Can Lower Fraud Risk When Banking by Phone – September 1, 2014

Corvus Business Newswire: IRS Phone Scam, No They Aren’t Calling You – September 1, 2014

Bloomberg BusinessWeek: Pindrop’s Software Is a Lie Detector for Call Centers – September 4, 2014

2019 Voice Intelligence Webinar Series – where voice, not touch is the main interface for customers.