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September 18 – The Week In Phone Fraud

TWIPF2 This week in phone fraud, Google joins the fight against robocalls and New Jersey police catch an IRS phone scammer.

On Wednesday, Google announced that it will soon be more aggressive in the fight against illegal robocalls. Google has launched a new online form for reporting robocalls. Google claims it will use information gathered from the form to better protect their users.

According to CBS New York, police in New Jersey have arrested two suspects accused of running an IRS phone scam. Akash Satish Patel and his accomplice targeted people with past IRS problems, threatening arrest if they did not pay back taxes and fees immediately. A local detective worked with Moneygram and a local CVS store to track down the criminals.


Full Breakdown of This Week’s Phone Fraud News

WBAY: Impostors ‘Spoofing’ FoodShare Hotline in Search for Personal Information – Impostors are “spoofing” the hotline for the federal food assistance program called SNAP in attempt to get personal information, according to the Wisconsin Department of Health. “It is frustrating because we’re here to help those that are in need,” Hoffman said.

Nasdaq: Avoiding fraud in a post-EMV world – Fraudsters are “not going to hang up their shingles and go away,” says Conroy. “But I think we will see them shift to some extent from the credit card focus over time and then move on to other areas that are a little bit easier to compromise.”

This is Money: Beware text messages sent from your bank: ‘Vishing’ con netted fraudsters £24m last year – and refunds are often refused – Fraudsters are luring innocent savers into handing over their nest eggs by sending text messages claiming to be from their bank. The message says there has been suspicious activity on the account and they should ring the bank on a phone number in the text.

CBS Moneywatch: Swamped by robocalls? Check those terms of service – Some major corporations have quietly added clauses to their terms of service that allow them to market or solicit their customers with promotional emails, text messages and phone calls, a trend that the U.S. Federal Communications Commission is cracking down on.

Chronicle Live: Grandmother wins fight to get money back after £5,000 telephone scam – A TalkTalk spokesperson said: “This is a sophisticated banking fraud and we are sorry that Ms Harrison has been affected. We take our customers’ security seriously, although we know a small number of customers are being targeted by phone scammers.”

Nasdaq: Credit card fraud and ID theft statistics – Call centers are also susceptible to fraud. In fact, fraud attempts that targeted U.S. call centers for retail and financial institutions increased by 30 percent in 2014 from the year before. The call centers of credit card issuers were most likely to be targeted.

Google: Protecting people from illegal robocalls – Robocallers have targeted Google users for many years. Callers commonly bombard recipients—usually small business owners or individuals—with misleading offers and promotions for improving Google Search and AdWords rankings.

Consumerist: Government And Industry Get Together At FCC Workshop To Figure Out How To Kill Robocalls Already – Robocalls suck. The FCC has been trying to make them go away for many months now, and to that end they held a workshop today in Washington, DC to talk about what everyone can do to make these annoyances go away.

CBS New York: Duo Ran Multistate IRS Phone Scam – Akash Satish Patel, 32, allegedly ran a phone scam targeting people with past IRS problems. He would claim to be with the government, authorities said. Jennings worked with MoneyGram, getting tipped off whenever Akash Patel made a transaction.

Huff Post Tech: The Medical Identity Theft Apocalypse? Fear the Walking Files – Criminal cyber attacks on health care information repositories have increased 125% since 2010. With the announcement of the Excellus breach, the number of big-headline medical information compromises in 2015 had crossed the line of 100 million files.

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