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Written by: Mike Yang

Presentation highlights full criminal methodology from reconnaissance to takeover

ATLANTA – July 31, 2014 – Pindrop Security, the pioneer in phone fraud prevention and call center authentication for banks and enterprise call centers, today announced that they have been selected to present “The Lifecycle Of A Phone Fraudster: Exposing Fraud Activity From Reconnaissance to Takeover Using Graph Analysis And Acoustical Anomalies” at this year’s Black Hat USA 2014, happening August 2-7 at Mandalay Bay in Las Vegas, NV.
The presentation will discuss how enterprises are vulnerable to “human hacking,” the effective social engineering of employees, contractors, and other trusted persons. Using a dataset of over a hundred million calls, Pindrop will show how to detect both the account takeover calls using acoustical anomalies and the reconnaissance calls leading to it through graph analysis. In the process, Pindrop will reveal the lifecycle of a phone fraudster as they work through both the call center agent and the technology to extract information about a customer and takeover his or her account.
The presentation will feature CEO, CTO, and Co-Founder Vijay Balasubramaniyan, Principal Data Scientist Raj Bandyopadhyay, and Senior Software Engineer Telvis Calhoun.
Press Conference: Mobile Threats Group featuring Additional Researchers
Presentation: Lifecycle Of A Phone Fraudster: Exposing Fraud Activity From Reconnaissance To Takeover Using Graph Analysis And Acoustical Anomalies
Mandalay Bay
3950 S Las Vegas Blvd
Las Vegas, ND 89119
Press Conference Location: Lagoon F/L
Presentation Location: South Seas E
Press Conference: August 6, 2014 3:00 pm – 3:30 pm
Presentation: August 7, 2014 from 3:30pm – 4:30pm PT
Additional Resources:

About Pindrop Security:
Pindrop Security, headquartered in Atlanta, Ga., is a privately-held company that provides enterprise solutions that help prevent phone-based fraud. Its breakthrough phoneprinting technology can identify phone devices uniquely just from the call audio thereby detecting fraudulent calls as well as authenticating legitimate callers. We have helped enterprises eliminate financial losses and reduce operational costs on their phone channel. Pindrop’s customers include two of the top five banks and one of the leading online brokerages. Named SC Magazine 2013 Rookie Security Company of the Year, a Gartner “Cool Vendor” in Enterprise Unified Communications and Network Services for 2012 and one of the 10 Most Innovative Companies at the 2012 RSA conference, Pindrop Security’s solutions restore enterprises’ confidence in the security of phone-based transactions.