5 Tips for Improving Contact Center Productivity
A contact center’s profitability and effectiveness depend on the agents’ productivity. Historically, contact centers have been regarded as cost centers, there to support operations and
Pindrop’s ICASSP 2024 paper shows how room acoustics can enhance liveness detection
In a research paper 1co-authored with David Looney to be presented at the International Conference on Acoustics, Speech and Signal Processing (ICASSP) in Seoul, South
Pindrop® Pulse, First to Accurately Detect Deepfakes from OpenAI’s Voice Engine
Several of our customers have asked Pindrop if our recently launched deepfake detection product, Pindrop® Pulse, can detect synthetic content generated by OpenAI’s1 new Voice
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UK Launches Task Force to Address Fraud
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On the Wire Podcast: Mike Mimoso
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