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Solutions Overview

Pindrop provides authentication and anti-fraud solutions for next generation call centers, enabling seamless verification of callers while protecting against threats in a customer-not-present environment.

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Technologies Overview

Our proprietary technologies work together to create advanced and secure fraud prevention services for the call center.

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Datasheet

What is Phoneprinting™

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Industries Overview

We protect the world's largest call centers across all industries, from healthcare and government to telecommunications and more.

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Case Study

Securing the Call Center in Financial Institutions

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All Resources

From white papers and webinars to videos and more, we cover everything from fraud protection to call center trends.

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Report

2017 Call Center Fraud Report

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Featured

Company Overview

Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.

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March 28, 2018

Major UK e-Commerce Firm Embraces Pindrop Security for the Call Center
March 26, 2018

ShopDirect set to use AI to detect fraud on phone calls

RSA | Security, Voice, and the Anatomy of Fraud

Known as a venue for exchanging ideas, networking, and learning about the latest security trends, the RSA Conference will take place from April 16 – 19 in San Francisco. RSA aims to bring together all elements of cybersecurity and help organizations stay ahead of threats through a multitude of speakers, keynote sessions, and networking events. This year, Pindrop will be hosting presentations…
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October 17, 2012
Trust & the phone
Pity the phone, long abused by bad people like telemarketers and fraudsters and unable to do anything about it. Caller ID has no security capabilities…
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October 11, 2012
Phone Fraud is an International Problem
Social engineering via the phone comes in every possible form. Below are some examples, with victims from Taiwan to Canada.   Phone fraud is easily accomplished…
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October 8, 2012
Phantom Debt Collection Scams
Ohio and Michigan have recently been inundated with calls pretending to be a collection agency or police officer.  The fraudsters are targeting the most vulnerable…
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October 5, 2012
Tech support phone scams
This week the Federal Trade Commission launched a major international crackdown on tech support scams.  Tech support scams are a niche phone fraud strategy used…
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October 2, 2012
Video: Secure Out of Band Verification demo at Finovate Fall 2012
In this video, Vijay Balasubramaniyan demonstrates Pindrop’ new secure out of band verification solution. The new solution allows banks to detect forwarded calls and prevent…
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October 2, 2012
Why phone fraud works: emotional pressure
One of the reasons phone fraud is  so effective is that the caller has  is able to form a relationship with the victim and manipulate…
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June 11, 2012
Finovate Spring
Pindrop was selected to participate in the Finovate Spring 2012 conference in San Francisco. Check out this video of Pindrop’s demo featuring Vijay Balasubramaniyan. I’ve been to a…
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September 3, 2011
Stop Takeovers
Account takeover create significant losses. Phone transactions for reconnaissance plays a huge role in enabling account takeover. Be proactive. Prevent fraudulent phone calls. More than…
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September 3, 2011
Verify Caller ID
Caller ID is vulnerable as it an easily spoofable technique. Attackers are leveraging this and causing millions in losses. Reduce identity theft and account takeover.…
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September 3, 2011
Stop Phone Fraud
Mobile devices, voice over IP, and land lines all fall victim to phone-based fraud attacks. Prevent, Detect and Mitigate Attacks. Learn how attackers are leveraging…
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Our solutions keep call centers safe

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Pindrop® Panorama: Beating the Balancing Act of Security and Customer Service
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