The Fraudsters’ Holiday: Retail Call Centers Should Brace for Impact

As the holidays approach, shoppers gear up to find the best deals to supplement their wish lists and fraudsters prepare to take advantage of these consumers. It is estimated that  70 percent of Americans, or 164 million people, will shop during Thanksgiving day, Black Friday, and Cyber Monday, aiming to find the best deals, both online and in-store. Sales from…
July 6, 2017
Free Wildcard Certificates Coming From Let’s Encrypt
Let’s Encrypt, the certificate authority that provides free digital certificates for site owners, plans to expand its service soon by offering wildcard certificates, as well, beginning in…
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July 6, 2017
New Attack Recovers Satellite Phone Crypto Key in Fraction of a Second
A team of researchers from China has developed a new attack on one of the ciphers used to secure the communications of satellite phones that…
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July 5, 2017
Google Patches Broadpwn Flaw in July Android Update
Google has released its monthly set of Android patches for July, a release that includes fixes for many, many remote-code execution vulnerabilities, the highlight of…
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July 5, 2017
Ukrainian Police Seize Servers in NotPetya Investigation
UPDATE–Police in Ukraine have confiscated several servers from the software company that develops the M.E. Doc accounting software that is believed to have been an…
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July 5, 2017
Looking Back | Call Center Week
Last week, the 18th annual Call Center Week, arranged by the International Quality and Production Center (IQPC), took place at the Mirage in Las Vegas.…
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July 3, 2017
FTC Throws Support Behind FCC’s Proposed Anti-Robocall Rule
The FTC is supporting the efforts of the FCC to expand the definition of what constitutes and illegal call and make life more difficult for…
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July 3, 2017
NATO: NotPetya Likely the Work of State Attackers
The NotPetya ransomware that hit thousands of computers last week likely was created and launched by state-sponsored attackers, according to a new analysis by security…
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June 30, 2017
New Windows 10 Feature Aims to Halt Ransomware
Microsoft is aiming to change the success rate of ransomware with a new security feature in Windows 10 that will define a set of folders that…
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June 28, 2017
UK Arrests Four in Tech Support Phone Scam
Police in the U.K. have arrested four people in connection with a fake tech support scam in which callers passed themselves off as representatives of…
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June 28, 2017
Petya-Derived Ransomware Is Acting Like Shamoon
UPDATE–Security researchers are continuing to delve into the details of the latest ransomware outbreak, and have found that the ExPetr ransomware has a number of…
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June 28, 2017
The GDPR | How It Affects Your Organization
The General Data Protection Regulation (GDPR) is a legal framework for the handling of personal data of individuals based in the European Union (EU), regardless…
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June 27, 2017
Petya-Like Ransomware Hits Companies Across Europe
A fast-moving ransomware attack has hit a number of companies in several European countries and the United States, the second such widespread ransomware outbreak in…
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