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Voice Aging in the Call Center | Can You Recognize Your Customers?

Voice biometric security is designed to recognize your customers and provide a frictionless experience, but what happens if your customers only call your business once a year or less? And how can your call center’s anti-fraud and authentication systems adapt to new kinds of attacks, like synthetic speech and voice conversion? Pindrop is hosting a three-part webinar series to answer…
August 1, 2014
August 1, 2014 – The Week in Phone Fraud
This week saw Pindrop Security heavily featured in the news, with a Bloomberg story highlighting the research on phone fraudster techniques that CEO Vijay Balasubramaniyan…
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July 31, 2014
Pindrop Security to Reveal the Lifecycle of a Phone Fraudster at Black Hat Presentation
Presentation highlights full criminal methodology from reconnaissance to takeover ATLANTA – July 31, 2014 – Pindrop Security, the pioneer in phone fraud prevention and call…
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July 25, 2014
July 24, 2014 – The Week in Phone Fraud
This week in phone fraud saw a threat advisory in Arizona and a West African fraudster advisory out of the UK. On Tuesday in Surprise,…
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July 18, 2014
July 18, 2014 – The Week in Phone Fraud
This week in phone fraud news saw a widespread resurgence of the IRS scam across multiple states, including California, Idaho, and Pennsylvania. Additionally, USTelecom, a…
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July 11, 2014
July 11, 2014 – The Week in Phone Fraud
This week in phone fraud saw reports of new phone fraud tactics springing up in both the UK and US. On Monday in the UK,…
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July 4, 2014
July 4, 2014 – The Week in Phone Fraud
Happy Independence Day in the US! This week in phone fraud news saw fraud advisories across both the US and UK, along with a feature…
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June 27, 2014
June 27, 2014 – The Week in Phone Fraud
This week in phone fraud news saw social engineering in the UK covered by The Register and a breakdown of 5 most common phone scams…
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June 20, 2014
June 20, 2014 – The Week in Phone Fraud
This week in phone fraud news saw a number of phone advisories, including a new trending scam in the UK involving fake bank employees, a…
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June 13, 2014
June 13, 2014 – The Week in Phone Fraud
In honor of our expansion into the UK this week, this post is focused on the latest phone fraud news coming out of the UK.…
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June 12, 2014
Pindrop Security Expands to United Kingdom
Phone fraud detection company to host breakfast seminar at U.S. Embassy in London to launch UK presence ATLANTA – June 12, 2014 – Pindrop Security,…
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June 6, 2014
June 6, 2014 – The Week in Phone Fraud
This week in Phone Fraud news saw a unique phone fraud scam bust by the Federal Government out of Oklahoma. On Thursday, local Oklahoma news…
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May 30, 2014
May 30, 2014 – The Week in Phone Fraud
This week in Phone Fraud news saw repeated coverage around cautionary phone scam stories across the US. On Tuesday in Illinois, local ABC affiliate KSPR…
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Forbes highlights Deep Voice™ Biometric Engine