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Pindrop® Express | Authentication, Risk, CX and the Enterprise

Businesses today often suffer from lagging or inefficient authentication solutions – from knowledge based authentication questions (KBAs) to simple caller ID verification. These traditional methods are tedious and create friction within the overall customer experience, extending call handle time which also impacts operational costs. Additionally, we are moving into an era defined by a conversational economy – which has placed…
February 9, 2015
Pindrop’s Phoneypot at NDSS 2015
This afternoon, postdoc Payas Gupta will be presenting “Phoneypot: Data Driven Understanding of Telephony Threats” at the 2015 Network and Distributed System Security Symposium (NDSS) in…
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February 6, 2015
Feb 6, 2015 – The Week in Phone Fraud
This week in phone fraud, the IRS phone scam blows up as fraudsters learn to use robo-dialers and phone lines at Holiday Inns get hacked.…
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January 31, 2015
Phone Fraud as a Service
When you think of phone fraudsters, what image comes to mind? For many, it’s a picture of a lone wolf, probably wearing a hoodie, and…
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January 30, 2015
Jan. 30, 2015 – The Week in Phone Fraud
This week in phone fraud, a Peruvian man is sentenced to more than 17 years in prison for running a fraudulent call center, and a…
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January 29, 2015
Five Trends in Phone Fraud for 2015
At Pindrop, we’re always trying to stay one step ahead of the fraudsters. That means not just tracking what they’ve been doing, but also making…
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January 23, 2015
Jan. 23, 2015 – The Week in Phone Fraud
This week in phone fraud, the IRS reports that 3,000 victims have lost $14 million to the IRS phone scam since October 2013 and the…
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January 16, 2015
Jan. 16, 2015 – The Week in Phone Fraud
This week in phone fraud, the FBI reports a spike in fake kidnapping calls and the American Bankers Association asks the FCC to relax robocall…
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January 9, 2015
Jan. 9, 2014 – The Week in Phone Fraud
Jan. 9, 2015 – The Week in Phone Fraud This week in phone fraud, voice biometric security makes a splash at the 2015 Consumer Electronics…
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January 2, 2015
Jan. 2, 2015 – The Week in Phone Fraud
This week in phone fraud news, a new survey finds that young adults are more likely to fall for vishing scams than their parents and…
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December 26, 2014
Dec. 26, 2014 – The Week in Phone Fraud
Dec. 26, 2014 – This week in phone fraud news, the BBC reveals the details behind a fake call center operation targeting Booking.com customers and IT…
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December 19, 2014
Dec. 19, 2014 – The Week in Phone Fraud
This week in phone fraud news, Microsoft launches a legal attack on tech support phone scammers and Smart Customer Service offers the three best practices…
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December 12, 2014
Dec. 12, 2014 – The Week in Phone Fraud
This week in phone fraud news, Pindrop Security partnered with Contact Solutions and IDology and the Atlanta Business Chronicle warns of the top 10 phone…
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Introducing Pindrop® Express – Authenticate without compromise.