#WFH: 3 Tools to Tackle Call Center Fraud, Even From Home

The world is dealing with a “hundred-year” event, caused by what we all know now as COVID-19. But countries and critical businesses such as those in banking, finance, and insurance will have to figure out ways to continue to operate through this crisis, hopefully setting precedents and processes that will prevent business slowdown should another global event occur.  For call…
October 17, 2012
Trust & the phone
Pity the phone, long abused by bad people like telemarketers and fraudsters and unable to do anything about it. Caller ID has no security capabilities…
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October 11, 2012
Phone Fraud is an International Problem
Social engineering via the phone comes in every possible form. Below are some examples, with victims from Taiwan to Canada.   Phone fraud is easily accomplished…
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October 8, 2012
Phantom Debt Collection Scams
Ohio and Michigan have recently been inundated with calls pretending to be a collection agency or police officer.  The fraudsters are targeting the most vulnerable…
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October 5, 2012
Tech support phone scams
This week the Federal Trade Commission launched a major international crackdown on tech support scams.  Tech support scams are a niche phone fraud strategy used…
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September 3, 2011
Stop Takeovers
Account takeover create significant losses. Phone transactions for reconnaissance plays a huge role in enabling account takeover. Be proactive. Prevent fraudulent phone calls. More than…
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September 3, 2011
Verify Caller ID
Caller ID is vulnerable as it an easily spoofable technique. Attackers are leveraging this and causing millions in losses. Reduce identity theft and account takeover.…
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September 3, 2011
Stop Phone Fraud
Mobile devices, voice over IP, and land lines all fall victim to phone-based fraud attacks. Prevent, Detect and Mitigate Attacks. Learn how attackers are leveraging…
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