In This Section

The Future of Voice, Fraud, and the Impact to CX | A Recap

Voice is growing out of the call center, out of your telephone and is growing into the next interface. In previous years, we have released fraud reports revolving around the call center, but with the expansion of voice, and the fraud that follows, we have shifted our perspective to voice intelligence – after all, voice is everywhere: your digital assistant,…
April 24, 2015
Apr. 24 – The Week in Phone Fraud
This week in phone fraud, threats to credit union call centers grow, and Pindrop CEO & Co-founder Vijay Balasubramaniyan talks phone fraud on This Week…
Read More →
April 23, 2015
RSA Conference 2015 – Thursday
Its another day at RSAC 2015. On Wednesday, everyone was talking about how to secure the Internet of Things (IoT).  One speaker, Daniel Miessler of…
Read More →
April 22, 2015
Data Science for the Real World
Pindrop started as an idea in a Georgia Tech grad school research paper. In the years that have followed, we’ve continued our focus on applying research…
Read More →
April 22, 2015
RSA Conference 2015 – Wednesday
Yesterday was a big day at RSA. It started off in (literal) darkness with Amit Yoran’s opening keynote. Amit began with the lights out, talking about how…
Read More →
April 21, 2015
Free Peet’s Coffee at #RSAC
We’re excited to be exhibiting at the 2015 RSA Conference this week. (Booth #245!) But are you as excited as we are? Maybe you need…
Read More →
April 17, 2015
Apr. 17 – The Week In Phone Fraud
This week in phone fraud, the New York Times puts a face to the grandparent phone scam victims, and the Consumer Financial Protection Bureau shuts…
Read More →
April 14, 2015
Visit Pindrop at RSA Conference 2015
Next week is the RSA Conference in San Francisco, CA. Don’t miss your chance to meet with our executive team at Booth #245 for live presentations and demonstrations of…
Read More →
April 10, 2015
Apr. 10 – The Week In Phone Fraud
This week in phone fraud, Consumer Reports reveals how robocallers are getting around the Do Not Call List and a notorious phone fraudster cons his…
Read More →
April 3, 2015
Apr. 3 – The Week In Phone Fraud
This week in phone fraud, researchers uncover a new source of cross-channel bank fraud, and Forbes offers tips for avoiding the IRS phone scam. On…
Read More →
March 27, 2015
Mar. 27 – The Week in Phone Fraud
This week in phone fraud, American Banker reports on how the IRS phone scam is affecting financial institutions and police trace several new phone scams…
Read More →
March 23, 2015
Pindrop Teams Up with the FTC to Fight Robocalls
Each month, the Federal Trade Commission (FTC) receives 250,000 to 300,000 complaints. More than 60% of those complaints are for robocalls. According to FTC spokesperson…
Read More →
March 20, 2015
Mar. 20 – The Week in Phone Fraud
This week in phone fraud, the New York Times asks who’s to blame for Apple Pay fraud and banks and retailers expect a wave of…
Read More →
2019 Voice Intelligence Webinar Series – where voice, not touch is the main interface for customers.