Call Center Criminals Unmasked | Real-Life Fraudsters & Audio Recordings

Call center criminals are becoming increasingly sophisticated in order to maneuver around authentication and security measures, granting them access to sensitive information. It is evident the evolution of fraudsters’ techniques is jump-starting other criminal behavior including account takeover and identity theft – causing the global increase in call center fraud to jump to 113% since last year. Pindrop® Labs analyzed…
July 17, 2015
July 17 – The Week in Phone Fraud
This week in phone fraud, FBI issues kidnapping scam warning and tech support scammers are impersonating Apple. This week, the FBI issued a new scam…
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July 10, 2015
July 10 – The Week in Phone Fraud
This week in phone fraud, hedge fund loses $1.2M to phone scam and Time Warner ordered to pay $1500 per illegal robocall. On Tuesday, Bloomberg…
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July 6, 2015
Data Science: How Do We Get Started? – Part Three
Predicting the Outcome of March Madness Written by Scott W. Strong In the first part of this series, I discussed how important it is as…
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July 2, 2015
The Geography of Phone Fraud: Where Do Phone Scams Come From?
How can you tell if an attacker is on the phone line? According to our latest phone fraud report, one of the key giveaways is…
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June 26, 2015
June 26 – The Week in Phone Fraud
This week in phone fraud, hacking email using phone verification and scammers impersonating bank fraud warnings. This week SC Magazine issued a warning about a…
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June 25, 2015
Data Science: How Do We Get Started? – Part Two
Exploring a Fraud Dataset at a Calling Card Company Written by Scott W. Strong In the first part of this series, I discussed how important…
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June 19, 2015
June 19 – The Week in Phone Fraud
This week in phone fraud, enterprise phone fraud incidents are up 30% since 2013, and the FCC allows consumers to block robocallers. On Wednesday, Pindrop…
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June 18, 2015
Visualizing Data in the Space it Resides
Written by Hassan A. Kingravi In this blog post, I will show an example of how utilizing the mathematical structure of an algorithm can highlight…
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June 17, 2015
Data Science: How Do We Get Started? – Part One
Written by Scott W. Strong In the world of data science, we have so many (almost too many) options available to us when we are…
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June 17, 2015
Welcome to Pindrop Labs!
Pindrop Security has its roots deep in the research world. In 2010, a young graduate student at Georgia Tech, Vijay Balasubramaniyan, published a research paper…
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June 17, 2015
The State of Phone Fraud
Today, Pindrop Labs released their latest Phone Fraud Report. In the report, we examined several million calls to understand fraud tactics, frequency of attacks, and…
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June 15, 2015
Going back to the future with TechCrunch
Yesterday, Somesh Dash, a Pindrop Security board member and investor and general partner at Institutional Venture Partners (IVP), wrote an article in TechCrunch on why…
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Webinar: Call Center Fraud Vectors & Fraudsters Analyzed