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Voice Aging in the Call Center | Can You Recognize Your Customers?

Voice biometric security is designed to recognize your customers and provide a frictionless experience, but what happens if your customers only call your business once a year or less? And how can your call center’s anti-fraud and authentication systems adapt to new kinds of attacks, like synthetic speech and voice conversion? Pindrop is hosting a three-part webinar series to answer…
May 30, 2017
Ringless Voicemails May Become the New Robocalls
Federal regulators are working on various methods to block robocalls, both to landlines and to mobile phones, with varying degrees of success. As those technologies make…
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May 26, 2017
RoughTed Malvertising Campaign Bypasses Ad Blockers
A long-running, multi-faceted, malvertising campaign has been found using a technique that enables the sites involved to bypass the protections of ad blockers. Malvertising campaigns…
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May 25, 2017
Active-Defense Bill Now Allows Destruction of Data, Use of Beacon Tech
A bill that would allow victims of cybercrime to use active defense techniques to stop attacks and identify attackers has been amended to require victims to…
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May 25, 2017
Serious Samba Flaw Threatens Networks
There is a severe, remotely exploitable vulnerability in many versions of the Samba software that has been siting unnoticed for seven years. The vulnerability is…
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May 24, 2017
On the Wire Podcast: Jessy Irwin
One of our most popular guests, Jessy Irwin, returns to the podcast to discuss the WannaCry ransomware outbreak, usable security, user education, safaris, and why…
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May 24, 2017
DDoS Attacks Continue to Grow in Intensity, Shorten in Length
In a new report, Imperva researchers shed some light on how DDoS attacks are evolving and becoming at once more complex and briefer. In the…
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May 24, 2017
Phone Fraud by Industry | The Public Sector Story
Citizens expect to be able to contact their government agencies over the phone. Even though contact center representatives are trained to look out for red…
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May 23, 2017
On the Wire Podcast: Yanick Fratantonio and Simon Chung
A team of researchers from the University of California at Santa Barbara and Georgia Tech this week published detailed research on a set of weaknesses…
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May 23, 2017
Researchers Find Deeper Links Between WannaCry and Lazarus Group
The links between the WannaCry ransomware and the Lazarus group, which is believed to be responsible for several high-profile attacks, are deeper and more substantial…
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May 22, 2017
Decryption Tools Help Turn Tide Against WannaCry
As the WannaCry ransomware campaign stretches on into its second week, researchers have had more and more success developing tools to help users decrypt the…
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May 19, 2017
WannaCry is the Future of Ransomware
We knew this was coming. We’ve known for years that a ransomware attack on the scale of WannaCry was not just possible, but probable. What…
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May 18, 2017
Tool Released to Recover Private Key for WannaCry on Windows XP
A researcher has released a tool that can recover the decryption key for the WannaCry ransomware on infected Windows XP systems. The tool, called Wannakey,…
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Forbes highlights Deep Voice™ Biometric Engine