The Fraudsters’ Holiday: Retail Call Centers Should Brace for Impact

As the holidays approach, shoppers gear up to find the best deals to supplement their wish lists and fraudsters prepare to take advantage of these consumers. It is estimated that  70 percent of Americans, or 164 million people, will shop during Thanksgiving day, Black Friday, and Cyber Monday, aiming to find the best deals, both online and in-store. Sales from…
May 24, 2017
Phone Fraud by Industry | The Public Sector Story
Citizens expect to be able to contact their government agencies over the phone. Even though contact center representatives are trained to look out for red…
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May 23, 2017
On the Wire Podcast: Yanick Fratantonio and Simon Chung
A team of researchers from the University of California at Santa Barbara and Georgia Tech this week published detailed research on a set of weaknesses…
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May 23, 2017
Researchers Find Deeper Links Between WannaCry and Lazarus Group
The links between the WannaCry ransomware and the Lazarus group, which is believed to be responsible for several high-profile attacks, are deeper and more substantial…
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May 22, 2017
Decryption Tools Help Turn Tide Against WannaCry
As the WannaCry ransomware campaign stretches on into its second week, researchers have had more and more success developing tools to help users decrypt the…
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May 19, 2017
WannaCry is the Future of Ransomware
We knew this was coming. We’ve known for years that a ransomware attack on the scale of WannaCry was not just possible, but probable. What…
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May 18, 2017
Tool Released to Recover Private Key for WannaCry on Windows XP
A researcher has released a tool that can recover the decryption key for the WannaCry ransomware on infected Windows XP systems. The tool, called Wannakey,…
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May 18, 2017
Google Play Protect Adds App Scanning to Android
Google is introducing a new system that scans all of the apps on Android devices continuously, looking for unwanted behavior, malware, and other problems. The…
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May 17, 2017
On the Wire Podcast: Kurt Baumgartner
The WannaCry ransomware campaign has had a remarkable effect on the Internet as a whole and the security community specifically. It has shown users just…
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May 17, 2017
Experts: WannaCry Kill Switches Just a Temporary Fix
While security researchers have had some success in preventing the WannaCry ransomware campaign from becoming a true epidemic with the use of kill switches hidden…
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May 17, 2017
Phone Fraud by Industry | The Healthcare and Insurance Story
Call centers in healthcare and insurance industries are often utilized in stressful or unpleasant times concerning complicated issues. However, these providers have limited security measures…
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May 16, 2017
DocuSign Says Breach Led to Phishing Campaign
A recent compromise of a system at DocuSign, the electronic document signing vendor, led to a phishing campaign that’s hitting some of the company’s customers…
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May 16, 2017
iOS 10.3.2 Fixes Long List Of Code-Execution Flaws
Apple has patched a wide range of serious vulnerabilities in iOS 10.3.2, including several flaws in the kernel and a number of others that can…
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