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Voice Aging in the Call Center | Can You Recognize Your Customers?

Voice biometric security is designed to recognize your customers and provide a frictionless experience, but what happens if your customers only call your business once a year or less? And how can your call center’s anti-fraud and authentication systems adapt to new kinds of attacks, like synthetic speech and voice conversion? Pindrop is hosting a three-part webinar series to answer…
June 7, 2017
Apple to Switch Users to 2FA on iOS 11, macOS High Sierra
With the upcoming releases of iOS 11 and macOS High Sierra later this year, Apple is planning to force many users to adopt two-factor authentication…
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June 7, 2017
2017 Fraud Report Webinar Recap: Top 5 Takeaways
Pindrop Labs discovered drastic increases in call center fraud from 2015 to 2016 after analyzing more than half a billion calls. Last week, Dr. David…
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June 6, 2017
Hack the DHS Program Gets Support in the House
A Senate bill that would allow hackers to go after the networks at the Department of Homeland Security as part of a bug bounty program…
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June 6, 2017
No Call For Ringless Voicemails
There aren’t many things that you can get broad consensus on these days, but one of them is that telemarketing and political robocalls are terrible.…
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June 5, 2017
Supreme Court Will Consider Phone Privacy Case
The U.S. Supreme Court will consider a case that has become a privacy touchstone and hinges on whether law enforcement agencies need to get a…
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June 5, 2017
FTC Wins Judgment to Halt Major Robocall Operation
The FTC has gotten a default judgment against a California man who ran several companies that the commission alleges made billions of illegal robocalls, many…
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June 2, 2017
On the Wire Podcast: Mike Mimoso
Dennis Fisher talks with Mike Mimoso of Threatpost about the Shadowbrokers’ subscription service, who might actually pay for it, what the reaction in Washington is,…
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June 1, 2017
Google Upgrades Gmail Defenses Against Phishing and Malware
Google is rolling out a new set of protections for Gmail customers that rely on machine learning to help better identify phishing messages and malicious…
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June 1, 2017
OneLogin Warns of Breach at U.S. Data Center
Security firm OneLogin, which provides single sign-on and other identity and authentication products, has suffered a data breach that it says likely affects all of…
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May 31, 2017
You May Soon Be Able to Hack the DHS
A pair of senators wants to give hackers a chance to take a swing at the Department of Homeland Security’s networks and internal systems through…
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May 31, 2017
Preventing Forgery With Paper Fingerprinting
In a new study out from a UK based research team, scientists have discovered an inexpensive and easy-to-use way to validate the authenticity of any…
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May 30, 2017
Phone Fraud by Industry | The Financial Story
Whether it’s a bank, a brokerage, or a credit union, customers expect to be able to contact their financial institutions over the phone. They check…
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Forbes highlights Deep Voice™ Biometric Engine