February 12, 2020
The 5-Point Customer Experience Health Check for Contact Centers
The 5-Point Customer Experience Health Check for Contact Centers Often…
The release by a group called Shadow Brokers of a massive amount of tools, vulnerabilities, and exploits apparently used by the Equation Group hacking team linked to the NSA has set the security industry buzzing and raised a number of questions about government surveillance, security, and foreign policy. Dennis Fisher talks with Rick Holland of Digital Shadows about what this all means for enterprises, the political implications, and the ethics of the government hoarding zero days.