October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
In the premiere episode of the On the Wire podcast, Dennis Fisher talks with Jessy Irwin of 1Password about the state of authentication on the Internet, why it’s so difficult to use passwords securely, whether passwords will ever go away completely, and the difficulty of educating users about
Podcast music by Chris Gonsalves and Ken Montigny.