January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
Alex Howard has been writing and thinking about technology and open data issues for more than a decade, having worked at O’Reilly Radar, the Huffington Post, and now at the Sunlight Foundation. In this episode of the podcast, Dennis Fisher talks with Alex about the ways in which technology coverage has shifted, the advent of open data and how governments and enterprises are sharing more information, and what he’s working on at the Sunlight Foundation. You can find Alex on Twitter @digiphile.
Music by Chris Gonsalves and Ken Montigny.