January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
This week in phone fraud news saw social engineering in the UK covered by The Register and a breakdown of 5 most common phone scams from CBS MoneyWatch.
On Wednesday, CBS MoneyWatch reporter Mitch Lipka discussed how New York Attorney General Eric Schneiderman was now urging the elderly to be aware of phone scams. Moving on from the attorney general’s comments, Mitch then broke down the top 5 common phone scams CBS News was seeing, including Jury Duty, Lottery, and IRS scams.
On Thursday, John Leyden of The Register covered new phone fraud data coming out of the UK. John mentioned that, since the beginning of 2014, UK consumers have lost more than £21m ($28m) to social engineering scams where fraudsters impersonated bank employees and tech support.
Full Breakdown of This Week’s Phone Fraud News
The Register: Average chump in ‘bank’ phone scam is STUNG for £10,000 – study – June 26, 2014
Poughkeepsie Journal: 5 summer scams that target seniors; Dutchess woman got ‘IRS’ call – June 26, 2014
CBS News: 5 Common Phone Scams Targeting Seniors – June 25, 2014
AZ Central: Gilbert police warn about phone scam, caller identifying self as officer – June 25, 2014
Asbury Park Press: Jackson scam cheats resident out of $4,000 – June 24, 2014
The Kansan: New phone scam reported – June 24, 2014
WBOC 16: Delaware Attorney General Warns of Telephone Scams – June 23, 2014
The Independent Online: Conway warns of phone scams claiming to be IRS -June 23, 2014