January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
This week in phone fraud news saw a widespread resurgence of the IRS scam across multiple states, including California, Idaho, and Pennsylvania. Additionally, USTelecom, a trade association, warned consumers about an increase in Caller ID spoofing.
On Thursday, Security Week’s Eduard Kovacs discussed the USTelecom announcement that warned consumers and call center employees of a sharp uptick in Caller ID Spoofing. Pindrop’s CEO, Vijay Balasubramaniyan, was quoted saying, “The problem with caller ID spoofing attacks… is that they can be conducted with a wide range of legal tools that work on both smartphones and computers, and which also include voice distortion features. On the other hand, there is no technology to prevent spoofing; the best way to deal with these calls is to detect them by using technology.”
In other news, throughout the week IRS Scams popped up in Pennsylvania, Idaho, and San Francisco. As the NBC Bay Area online news team noted on Thursday, this scam has already taken Californians specifically for upwards of 1 million dollars.
Full Breakdown of This Week’s Phone Fraud News
NY Daily News: The ‘Grandparent Scam’: How grandpas and grandmas nationwide pick up the phone and get conned for big bucks – July 17, 2014
The Spokesman Review: IRS phone scam hits Idaho, Northwest – July 17, 2014
Security Week: Telecom Industry Warns of Increase in Caller ID Spoofing Scams – July 17, 2014
NBC Bay Area: IRS Phone Scam Targeting California – July 16, 2014
Today Money: Hello, it’s me: Latest ID scam is a doozy – July 16, 2014
Daily Progress: Waynesboro police warn of phone scams – July 15, 2014
Wicked Local: A GOOD AGE: IRS imposter phone scam active in Massachusetts – July 15, 2014
The Times Herald: Cops: IRS phone scams in Lower Providence under investigation – July 14, 2014
Wink News: Phone fraud: FMPD says caller posed as detective – July 13, 2014