Much like the rest of the world, Canada is facing rising reports of phone fraud in financial institution call centers. According to CIO Today, some Canadian banks are now allowing customers to sign into their accounts or skip call center security questions by supplying a voiceprint. But are voice biometrics enough to stop phone fraud in the call center?
Join us on October 22nd in Toronto as we discuss Canadian financial institution call center fraud with Gartner VP and Distinguished Analyst, Avivah Litan and Bell Canada Director of Information Security, Vivek Khindria. We will be covering the current call center threat landscape, and the latest updates in call center security technology, including voice biometrics and phoneprinting.
Official Canada Launch Breakfast Event
Avivah Litan, VP and Distinguished Analyst, Gartner
Vivek Khindria, VP of Information Security, Bell Canada
Vijay Balasubramaniyan, CEO & Co-founder, Pindrop Security
187 Bay Street
October 22, 2014 from 8:00am – 11:00am EST