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Jan. 2, 2015 – The Week in Phone Fraud

TWIPF2This week in phone fraud news, a new survey finds that young adults are more likely to fall for vishing scams than their parents and the Atlanta Journal Constitution reports on a new phone scam asking for sensitive medical information.

Today, the Daily Mail published the results of a new survey from the British Banker’s Association (BBA). Research found one in six people aged between 18 and 25 would willingly transfer money into a ‘safe’ account if someone claiming to be a bank worker instructed them to do so in order to investigate a security breach. Respondents aged 45 to 54 were the most wary, with just one in 17 saying they would authorize the transfer, followed by just one in 14 among the over-55s.

On Tuesday, the Atlanta Journal Constitution reported that phone fraudsters were spoofing the phone number of Fulton County Vital Records in an effort to steal sensitive medical information. Hundreds of individuals throughout the country have contacted the Vital Records office after receiving the calls.

Full Breakdown of This Week’s Phone Fraud News Portland: Caller ID scam uses Hermiston police chief’s info – According to the police, a male caller contacted a local resident claiming to be Chief Jason Edmiston and then advised the resident that the chief was working with the U.S. Customs Service to award $600,000 to the resident.

ABC 7 Chicago: Nanny Scams Target College Kids – Rebecca Holgreen uses and similar websites to find work as a nanny. “These people actually texted me saying they got my phone number off care. com and that I was a good candidate for the position,” Holgreen said.

CIO: Is EMV the Silver Bullet to Credit Card Fraud? – EMV, which relies on a chip in a credit card instead of a magnetic strip, is not going to be the magic cure for stopping credit card fraud, experts say. It will tamp down some efforts by hackers, but fraud will still continue — just elsewhere.

Detroit Free Press: Should I return a call faking threats from IRS? – Just a week before Christmas, I got the much-dreaded automated call to officially inform me that I was on the naughty list. Big time. “We have been trying to reach you,” the stilted voice said. This automated message should be considered my final notice from the IRS.

Arizona Daily Independent: Senior scammed out of $25,000 – alert grocery store employee prevents further loss – Last month, an 89-year-old Prescott resident contacted YCSO to report fraud. The victim was instructed to call an agent from Publishers Clearing (scammers will use a variety of fake names) at a specified phone number to obtain instructions on how to receive his winnings.

BBC: Politician’s fingerprint ‘cloned from photos’ by hacker – “Biometrics that rely on static information like face recognition or fingerprints – it’s not trivial to forge them but most people have accepted that they are not a great form of security because they can be faked,” says cybersecurity expert Prof Alan Woodward from Surrey University.

American Banker: Downside of EMV Adoption: Hackers May Shift Focus to Banks – The U.S. shift to EMV chip-and-PIN cards next fall will surely make retailers a less compelling target for such attacks. Now some bankers are worrying that when retailers are no longer such fruitful targets, the hackers will redouble their efforts to break into banks.

PYMNTS: The Year of The Breaches and How the Industry Responded – The retail ecosystem still cares about security – deeply – from all corners, but the way the ecosystem has come to view securing data is evolving. Securing consumer information is no longer about simply slapping the best security lock on a POS system and hoping for the best.

Sun Sentinel: Should we throw the book at “swatters?” – Sophisticated Internet applications enable callers to “spoof,” or make untraceable fake distress calls that result in the deployment of paramilitary SWAT teams. In celebrity-rich Southern California, the problem has become epidemic.

Peninsula Daily News: Bomb threats leading to evacuations turn out to be phone scam – Two Sequim businesses were recently the targets of an apparent phone scam when a caller demanded numbers on prepaid credit cards or gift cards in exchange for not bombing the stores, city police said Monday. “It clearly appears to be a scam,” said the deputy chief of police.

Yahoo News: Fraud involving fake Time Warner Cable call center – Winky Somnitz from Courtland gets all kinds of calls from telemarketers. One call recently got her fired up. It started with a hang up. She called the number back to only hear a recording saying she had called the Time Warner Loyalty Rewards Center.

Arizona Daily Star: 2014’s top five scams in Southern Arizona – The Better Business Bureau Serving Southern Arizona fielded thousands of calls from consumers who were reporting attempted scams or who were victimized by scams in 2014.The following five scams affected the greatest number of Southern Arizonans this year, says the BBB.

The Morning Call: Relief needed from scam offering anti-pain cream – It’s a new year but because scamming people never gets old, here are warnings about a few new frauds that have surfaced recently. The first one follows a familiar script. It’s a robocall, and it tells you that you have been selected to receive free pain relief cream.

The Wall Street Journal: The Ins and Outs of Returns Season – 2014 Cyber Monday sales exceeded two billion dollars, making it the heaviest online spending day in history. But these sales can create a headache once the holidays are over with returns increased customer service inquiries, charge back and friendly fraud.

The Capital Gazette: Comptroller warns of phone scam – Maryland Comptroller Peter Franchot is warning residents about a phone scam aimed at getting taxpayers’ money and personal information. The Comptroller’s Office said it recently received a complaint about a phone call they received from someone claiming to be an IRS agent.

Palm Beach Post: Do Not Call list violations top consumer complaint – Complaints about violations of the state’s Do Not Call list ranked as the top consumer complaint for 2014, the Florida Department of Agriculture and Consumer Services says. However this year there was a 4 percent decrease in Do Not Call complaints.

Yorkshire Evening Post: Consumer: Don’t give the telephone scammers an easy gift – Sales season is upon us, and it often brings with it promises of unmissable bargains and once in a lifetime offers. But for every genuine offer, there’s a scammer waiting to pounce. West Yorkshire Trading is urging people to be vigilant for fraudsters who operate over the telephone.

Winston-Salem Journal: Ask SAM: A new wave of scam calls – Based on the number of questions we’ve gotten in recent weeks, there seems to be a new wave of ‘spoofing’ calls. With many people rejecting calls from unfamiliar numbers, scammers are increasingly posing as familiar businesses, government organizations or people.

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