January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
The week of October 20 – 27 is national Protect Your Identity Week! Here at Pindrop, we are celebrating this week by giving a few tips from the FCC’s Caller ID and Spoofing protection guidelines. Please check out the entire guide here to read about the Truth in Caller ID Act of 2009, telemarketer’s rules, and rules for blocking/unblocking your telephone number among others. Remember, it’s very easy for someone to block their caller ID or spoof their call to be someone else.
Tips for Consumers
For more tips, specifically when dealing with spam or “robo” calls, check out this Credit.com blog post, which includes advice from Pindrop Security’s own Matt Anthony.