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PINDROP BLOG

Category: Social Engineering

June 16, 2017
New IRS Phone Scam Tied to Prepaid Debit Cards
Although tax season has been over for two months now, phone scammers are continuing to target victims with a new version of the venerable IRS phone fraud scam, using the agency’s electronic payment system as a lure. The latest iteration of the scheme involves scammers calling victims and trying to bully them into paying imaginary…
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June 15, 2017
Democrats Ask FCC to Dump Ringless Voicemails
A group of Democrats is asking the FCC to prevent robocalls telemarketers and political candidates from being able to use ringless voicemails to deliver their messages to consumers. The use of ringless voicemails is a controversial technique, because it allows callers to deliver voicemails directly to consumers without actually ringing their phones. Rather than using…
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June 8, 2017
FTC Shuts Down Another Tech Support Scam
The FTC has reached settlements with two people and companies who the commission alleges were using fake pop-up ads and persuasive phone tactics to run a fake tech support scam. The settlement includes a fine of more than $800,000 and a permanent ban on any of the defendants engaging in similar schemes. This settlement is the resolution…
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June 6, 2017
No Call For Ringless Voicemails
There aren’t many things that you can get broad consensus on these days, but one of them is that telemarketing and political robocalls are terrible. Some of them are illegal, all of them are annoying, and if some influential groups get their way, these calls will soon take a form that’s even more invasive and irksome. There…
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June 1, 2017
Google Upgrades Gmail Defenses Against Phishing and Malware
Google is rolling out a new set of protections for Gmail customers that rely on machine learning to help better identify phishing messages and malicious attachments. Gmail is popular among both consumers and small and medium enterprises, which rely on it for low-cost hosted email and apps. The service also is one of the larger…
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May 30, 2017
Ringless Voicemails May Become the New Robocalls
Federal regulators are working on various methods to block robocalls, both to landlines and to mobile phones, with varying degrees of success. As those technologies make their way into the marketplace, some companies now are looking for clearance from the FCC to deliver their messages directly to customers’ voicemails without ringing their phones. The commission is considering…
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May 12, 2017
After Reports of Abuse, Developer Disables Phonecord Bot
The developer of the Phonecord bot has disabled it for the time being after security researchers discovered that threat actors were using the bot for harassing calls, including some to federal law enforcement agencies. Phonecord is a bot designed for use on the Discord communications app, which is used by gamers and others to communicate…
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May 10, 2017
New Phone Bot Being Used in Harassing Calls
Some attackers have taken to using a new phone bot for the Discord chat and voice app to send large numbers of harassing and nuisance calls to individual victims, retailers, and even law enforcement agencies. Known as Phonecord, the bot is being used in a number of different ways. But unlike most other phone-based campaigns, the…
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May 1, 2017
Strike Force Recommends Narrow Use of Robocall-Blocking Tool
Carriers that have tested one of the more promising methods for blocking robocalls–known as a Do Not Originate list–say that the system is effective, but should only be used in narrow, carefully selected circumstances to prevent false positives and stop fraudsters from moving to legitimate numbers. The idea behind the DNO list concept is to define…
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April 26, 2017
Phone Fraud Jumps 113% as Criminals Focus on Call Centers
Criminals are targeting corporate call centers at an unprecedented rate, resulting in a 113 percent spike in the fraud rate in the last year, new data compiled by Pindrop shows. Phone fraud has become one of the favored tactics for criminals as they look for less-risky and more-profitable avenues to get into targeted organizations. The phone…
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