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PINDROP BLOG

Category: Pindrop® Labs

June 17, 2015
Data Science: How Do We Get Started? – Part One
Written by Scott W. Strong In the world of data science, we have so many (almost too many) options available to us when we are trying to solve a problem. Much of the time, people tend to get caught up in the “deep” this and the “Bayesian” that and forget about having a foundational process…
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June 17, 2015
Welcome to Pindrop Labs!
Pindrop Security has its roots deep in the research world. In 2010, a young graduate student at Georgia Tech, Vijay Balasubramaniyan, published a research paper at a top security conference, ACM CCS (Computer and Communications Security). Most academic papers, while they are written by extremely smart people doing smart things, tend to fall into obscurity,…
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June 17, 2015
The State of Phone Fraud
Today, Pindrop Labs released their latest Phone Fraud Report. In the report, we examined several million calls to understand fraud tactics, frequency of attacks, and potential consequences of fraud. This year, for the first time, we dug deeper into the many ways phone fraud affects different industries. From the amount of fraud calls, to the…
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March 20, 2015
Who Are the Criminals Behind Apple Pay Fraud?
Last week, a supposed Apple Pay security flaw received a great deal of press coverage. According to Aite Group analyst Julie Conroy, Apple Pay has seen fraudulent transaction rates of 6-8%. Yet, most experts agree that the problem is not with the Apple technology itself. “Apple Pay is great,” says Gartner distinguished analyst Avivah Litan.…
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March 4, 2015
Did the IRS Leave You a Voicemail?
As tax season begins, the IRS Phone Scam observed in years past, is surging. Aggressive phone calls by criminals impersonating IRS agents remain a serious and ongoing threat to taxpayers, as scam artists threaten police arrest, deportation, and license revocation. It remains at the top of the IRS’s official “Dirty Dozen” tax scam warnings for…
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December 4, 2014
Have you fallen for any of the top consumer phone scams of 2014?
“This is Rachel with cardholder services. It is urgent that you contact us concerning your eligibility to lower your interest rate and payments.” If you’ve gotten a call from Rachel lately, you’re not alone. According to our latest report, “Top Consumer Phone Scams,” credit card interest rate scams rank as the number one phone scam…
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November 18, 2014
Misdial Misdeeds: Phone Scam Affecting U.S. Financial Institutions and their customers
Recently, Pindrop Security researchers were alerted to a phone scam targeting a financial institution (learn more). As part of the scam, fraudsters had purchased phone numbers that were similar to a financial institution’s main phone line and were using those numbers to target consumers who misdialed. A recording set up by the fraudsters would then…
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October 14, 2014
Live Webinar: Lifecycle of a Phone Fraudster
Don’t forget to register for Pindrop’s live webinar this Wednesday, October 15th at 12:00pm EST, “Lifecycle of a Phone Fraudster: Exposing Fraud Activity from Reconnaissance to Takeover Using Graph Analysis and Acoustical Anomalies.” The webinar will discuss how call centers have become the weakest link for financial institutions. Fraudsters are using spoofing, voice distortion, and…
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October 8, 2014
Phone Spam Complaints Appear Following Tinder Technical Update
In July, cyber security firm Symantec issued a critical report on the flood of Tinder spam bots, who use fake profiles to flirt with users and direct them to adult webcam sites. In a response, Tinder released a technical update meant to cut down the number of spam profiles. However, recent research at Pindrop Security…
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May 8, 2014
IRS Scam – who are the targets?
Are you at risk? Use our interactive tool to view the level of activity from fraudsters in your county. Either enter your zip or county name or simply click on the map. [iframe src=”/wp-content/themes/zap-installable/visualizations/irs-scam-counties/index.html?v=4″ width=”647″ height=”640″]   In our previous blog post, we recorded our interaction with the scammers by posing as the victim. We…
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Pindrop® Panorama: Beating the Balancing Act of Security and Customer Service