Opus Research and Pindrop Discuss the Future of Voice The trial period of voice biometrics is over — the proof points surrounding voice biometrics have
It is obvious that fraudsters’ sophistication is evolving, surpassing security measures toward a single end goal — financial gain. Worse, consumers are unaware of the
By Shawn Hall, Director of Fraud Prevention & Strategy The anti-fraud and authentication industry has seen some major happenings in 2017. Overall, we saw an
In the 1930s, the United States introduced Social Security Numbers to keep track of workers’ wages and their Social Security Program contributions. Today, the private
Call center criminals are becoming increasingly sophisticated in order to maneuver around authentication and security measures, granting them access to sensitive information. It is evident
Voice is a leading input interface for Internet of Things (IoT) devices. This is mainly attributed to the success of automatic speech recognition (ASR), voice
Fraudsters live and die today by executing on what some may call — prank calls. Only the punchline hits businesses in their pockets, leaving law enforcement and
The UK sees more than 2x the amount of call center fraud than the US The UK is no stranger to phone fraud in financial
Today we are pleased to announce our latest Pindrop Labs research, the 2016 Call Center Fraud Report. Our team has analyzed over 10 million calls to major