PINDROP BLOG

Category: Pindrop Labs

March 20, 2015
Who Are the Criminals Behind Apple Pay Fraud?
Last week, a supposed Apple Pay security flaw received a great deal of press coverage. According to Aite Group analyst Julie Conroy, Apple Pay has seen fraudulent transaction rates of 6-8%. Yet, most experts agree that the problem is not with the Apple technology itself. “Apple Pay is great,” says Gartner distinguished analyst Avivah Litan.…
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March 4, 2015
Did the IRS Leave You a Voicemail?
As tax season begins, the IRS Phone Scam observed in years past, is surging. Aggressive phone calls by criminals impersonating IRS agents remain a serious and ongoing threat to taxpayers, as scam artists threaten police arrest, deportation, and license revocation. It remains at the top of the IRS’s official “Dirty Dozen” tax scam warnings for…
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December 4, 2014
Have you fallen for any of the top consumer phone scams of 2014?
“This is Rachel with cardholder services. It is urgent that you contact us concerning your eligibility to lower your interest rate and payments.” If you’ve gotten a call from Rachel lately, you’re not alone. According to our latest report, “Top Consumer Phone Scams,” credit card interest rate scams rank as the number one phone scam…
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November 18, 2014
Misdial Misdeeds: Phone Scam Affecting U.S. Financial Institutions and their customers
Recently, Pindrop Security researchers were alerted to a phone scam targeting a financial institution (learn more). As part of the scam, fraudsters had purchased phone numbers that were similar to a financial institution’s main phone line and were using those numbers to target consumers who misdialed. A recording set up by the fraudsters would then…
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October 14, 2014
Live Webinar: Lifecycle of a Phone Fraudster
Don’t forget to register for Pindrop’s live webinar this Wednesday, October 15th at 12:00pm EST, “Lifecycle of a Phone Fraudster: Exposing Fraud Activity from Reconnaissance to Takeover Using Graph Analysis and Acoustical Anomalies.” The webinar will discuss how call centers have become the weakest link for financial institutions. Fraudsters are using spoofing, voice distortion, and…
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October 8, 2014
Phone Spam Complaints Appear Following Tinder Technical Update
In July, cyber security firm Symantec issued a critical report on the flood of Tinder spam bots, who use fake profiles to flirt with users and direct them to adult webcam sites. In a response, Tinder released a technical update meant to cut down the number of spam profiles. However, recent research at Pindrop Security…
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May 8, 2014
IRS Scam – who are the targets?
Are you at risk? Use our interactive tool to view the level of activity from fraudsters in your county. Either enter your zip or county name or simply click on the map. [iframe src=”/wp-content/themes/zap-installable/visualizations/irs-scam-counties/index.html?v=4″ width=”647″ height=”640″]   In our previous blog post, we recorded our interaction with the scammers by posing as the victim. We…
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April 15, 2014
Largest IRS Phone Scam Likely Exceeded 450,000 Potential Victims in March
The IRS is warning people about the “largest ever” phone fraud scam targeting taxpayers. In the interest of learning more about this phone-based threat, Pindrop has investigated the attacks and, among other things, we have successfully posed as a victim and recorded the call. What follows is the complete audio and transcript of the interaction,…
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November 21, 2013
Know Your Fraudster
Today Pindrop Security released “KYF: Know Your Fraudster,” our 2013 Phone Fraud Report. You already Know Your Customer (KYC), time to know the other callers into your institution. We examined phone fraud activity affecting financial services institutions during the first six months of 2013 and found some staggering figures, most notably that 1 call for…
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October 17, 2012
Trust & the phone
Pity the phone, long abused by bad people like telemarketers and fraudsters and unable to do anything about it. Caller ID has no security capabilities – it’s completely spoofable. There are even apps for that with clever names like Spoofcard, Spooftel, SpoofApp, CallerID Faker and the charming TeleTurd. Thanks to VoIP, anyone anywhere can afford…
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