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Category: Phone Security Threats

February 17, 2015
Pindrop on Protecting the Call Center at BAI Payments
Call centers are under attack. The problem is significant – Pindrop Security research shows that financial service call centers lose $0.57 to fraud on every incoming call. For a call center receiving an average of 10,000 calls a day, that’s $1.5m a year in losses. Call centers waste productivity and time by requiring customer service…
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February 13, 2015
Feb 13, 2015 – The Week in Phone Fraud
This week in phone fraud, police fight swatting attacks and Pindrop presents its large-scale telephony honeypot. On Monday, the BBC reported on the arrest of alleged swatter, Brandon Wilson in Las Vegas. Wilson, known by his gaming handle as “famed god,” has been charged with computer tampering, intimidation, fraud, and ID theft. In a separate…
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February 9, 2015
Pindrop’s Phoneypot at NDSS 2015
This afternoon, postdoc Payas Gupta will be presenting “Phoneypot: Data Driven Understanding of Telephony Threats” at the 2015 Network and Distributed System Security Symposium (NDSS) in San Diego, CA. This presentation will be the culmination of a collaboration between Pindrop Security and Georgia Tech to create the first large scale phone honeypot for the purpose of…
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February 6, 2015
Feb 6, 2015 – The Week in Phone Fraud
This week in phone fraud, the IRS phone scam blows up as fraudsters learn to use robo-dialers and phone lines at Holiday Inns get hacked. This week, the Detroit Free Press (and several other news channels) reported on a spike in the IRS phone scam. It seems that the fraudsters have started to use robo-dialers…
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January 31, 2015
Phone Fraud as a Service
When you think of phone fraudsters, what image comes to mind? For many, it’s a picture of a lone wolf, probably wearing a hoodie, and working out of his mother’s basement. The reality of phone fraud is actually much different. Taking their cue from traditional business models, organized criminals have developed an entire underground economy…
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January 30, 2015
Jan. 30, 2015 – The Week in Phone Fraud
This week in phone fraud, a Peruvian man is sentenced to more than 17 years in prison for running a fraudulent call center, and a new report suggests seniors are losing more than we thought to phone scams. On Tuesday, the US Department of Justice announced that Juan Alejandro Rodriguez Cuya was sentenced to serve…
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January 29, 2015
Five Trends in Phone Fraud for 2015
At Pindrop, we’re always trying to stay one step ahead of the fraudsters. That means not just tracking what they’ve been doing, but also making some predictions for the year ahead. In the spirit of the New Year, we’ve gathered five trends for the phone fraud threat landscape in 2015. The Chip-and-PIN / EMV Rollout…
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January 23, 2015
Jan. 23, 2015 – The Week in Phone Fraud
This week in phone fraud, the IRS reports that 3,000 victims have lost $14 million to the IRS phone scam since October 2013 and the Federal Reserve Bank writes about Pindrop Security phone scam research. On Thursday, CNN Money reported on the IRS “Dirty Dozen” list of tax scams. The Treasury Inspector General says that…
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January 16, 2015
Jan. 16, 2015 – The Week in Phone Fraud
This week in phone fraud, the FBI reports a spike in fake kidnapping calls and the American Bankers Association asks the FCC to relax robocall restrictions. On Wednesday, Business Insider published a story on the spike in the number of scammers calling people at random and claiming a family member has been kidnapped. Scammers say…
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January 9, 2015
Jan. 9, 2014 – The Week in Phone Fraud
Jan. 9, 2015 – The Week in Phone Fraud This week in phone fraud, voice biometric security makes a splash at the 2015 Consumer Electronics Show, and Information Week predicts trends in financial institution fraud management. This week featured articles from eWeek and Bloomberg BusinessWeek on the 2015 Consumer Electronics show going on now in…
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Pindrop® Panorama: Beating the Balancing Act of Security and Customer Service