PINDROP BLOG

Category: Phone Security Threats

March 20, 2015
Mar. 20 – The Week in Phone Fraud
This week in phone fraud, the New York Times asks who’s to blame for Apple Pay fraud and banks and retailers expect a wave of CNP fraud. Apple Pay Fraud was back in the news this week, as experts began playing the blame game. In a statement to the New York Times, Apple put the…
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March 13, 2015
Mar. 13 – The Week in Phone Fraud
This week in phone fraud, IRS scammers make bad choices, and authorities crack down on robocallers around the world. IRS phone scammers made some unfortunate choices on targets this week. Senator Johnny Isakson, Catherine Fredman of Consumer Reports, and Timothy Camus, the deputy inspector general of the US Tax Administration, all received IRS scam calls.…
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March 5, 2015
Are Anti-Fraud Measures Putting Taxpayers at Risk?
It’s tax season, and that means tax scams are in full swing. Earlier this week, we wrote about the latest incarnations of the IRS phone scam. Today, we want to offer a warning about a potential new tax related scam. This year several states, including Alabama, Georgia, Indiana, Ohio, and Wisconsin, are introducing a new…
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March 3, 2015
Cybersecurity Trends in Government at SINET ITSEF
Earlier this year, the IRS made the news when it announced that it expected nearly half of the calls it gets this tax season to go unanswered. Wait times for those that get through are expected to be over 30 minutes. Meanwhile, there has been a surge in aggressive and threatening phone calls from scam…
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February 27, 2015
Feb 27, 2015 – The Week in Phone Fraud
This week in phone fraud, Healthcare.gov provides an opportunity for phone fraudsters and Atlanta is named a hub for cybersecurity. On Monday, Hacksurfer issued a cyber security risk report, listing the new threats of the week. Hacksurfer interviewed Pindrop’s Director of Research, David Dewey, about a potential new threat connected to incorrect tax information from…
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February 26, 2015
The Story Behind Swatting
“The exploits are anywhere you give your money. Those are the holes. Anyone you give your money, anyone who has your phone number, anyone who has your address – they’re the exploits. If their support line is based on human interaction, it’s super easy.” -ZeroExFF, Self-Confessed Swatter   “Swatting” is a prank often used by…
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February 24, 2015
How the Pindrop Phoneypot Can Help Stop Robocalls at CFCA – FIINA
Robocalling and other malicious calling campaigns continue to plague the telecommunications industry. The FTC received nearly two million complaints about robocalls in 2014, accounting for about half of the total Do Not Call Complaints made that year. These unwanted calls waste more than 20 million working hours each year for SMBs. One tool that is…
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February 20, 2015
Feb 20, 2015 – The Week in Phone Fraud
This week in phone fraud, Pindrop raised $35M in funding and the FBI arrested their most wanted telephony cybercriminal. On Thursday, Pindrop announced a $35 million Series B round of financing, one of the largest Series B rounds in the history of the security industry. According to Ben Kepes of Forbes, “It’s quite pleasing to…
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February 18, 2015
SiriusXM Radio Files Misdial Trap Complaint
Last week, SiriusXM Radio filed a trademark complaint against the “John Does” using phone number 1-800-593-7474. SiriusXM operates a customer service line at 1-888-593-7474 (1-888-539-SIRIUS), where customers can purchase services, activate current services, and speak to agents regarding issues with their services. According to court documents, a group of fraudsters have taken the 1-800 version…
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February 17, 2015
Pindrop on Protecting the Call Center at BAI Payments
Call centers are under attack. The problem is significant – Pindrop Security research shows that financial service call centers lose $0.57 to fraud on every incoming call. For a call center receiving an average of 10,000 calls a day, that’s $1.5m a year in losses. Call centers waste productivity and time by requiring customer service…
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