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PINDROP BLOG

Category: Phone Fraud

December 15, 2016
Transactional Fraud a Rising Threat For Contact Centers
The fraud landscape is a complex one, and the criminals who run these schemes have a wide variety of ruses to choose from. Which one a fraudster selects for a given attack can depend upon the target, the end goal, and the criminal’s particular talents. Almost all of these scams involve some form of social…
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December 13, 2016
How Social Engineering Enables Fraud
Fraudsters who are looking to separate businesses from their money often will specialize in one kind of scam. Whether it’s credit card fraud, 419 scams, or phone fraud, the people behind these schemes tend to focus their energy on one and learn it inside and out. But despite that specialization, there are common skills that…
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December 7, 2016
Financial Fraud Trending in the Wrong Direction
When discussing financial fraud, people often talk about it as one overarching problem. But the reality is that in today’s environment, fraud comprises many separate, distinct components, each with its own techniques, complexities, and challenges for organizations trying to defend against them. Customers interact with their financial institutions in a variety of ways: in-person, online,…
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November 29, 2016
Phone Fraud Groups Now Offering Phone Fraud Protection Service
Fraudsters are always looking for new ways to empty the wallets of their victims, and scammers in the U.K. recently have hit on a novel phone fraud technique that preys on people’s fear of other phone fraud scams. The new tactic involves scammers calling up potential victims and offering them a subscription service that will…
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November 21, 2016
Most Commercial Robotexts Illegal, FCC Warns
The FCC is warning consumers, as well as marketers, that robotexts sent by autodialers to mobile phones are illegal and the commission says it will be cracking down on the practice. Robotexts are the younger cousin of the robocalls that have been plaguing consumers and businesses for a long time. Whereas robocalls typically are made…
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November 18, 2016
FCC, Canadian Authorities to Cooperate on Robocall Enforcement
Federal authorities in the United States and Canada have signed an agreement that will allow them to share information on robocalls and caller ID spoofing and cooperate on investigations and enforcement actions. The new memorandum of understanding between the FCC and the Canadian Radio-Television and Telecommunications Commission will allow the two agencies to share a wide…
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November 9, 2016
WebView Bug Can Force iPhones to Make Calls
A bug in the way that iOS WebView handles some kinds of links can be used to force a victim’s iPhone to call a number controlled by an attacker, such as a premium-rate number, a security researcher has found. The vulnerability lies in the way that WebView treats some links, specific phone number links in apps.…
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October 27, 2016
U.S. Indicts 61 in International Phone Fraud Operation
Three weeks after authorities in India disrupted a major phone fraud ring in Mumbai, the Department of Justice has indicted 61 people in relation to the scam, which officials say generated as much as $150,000 per day. The indictments are the result of investigations involving U.S. and Indian authorities and the phone fraud scheme affected tens…
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October 27, 2016
Critics Say Robocall Strike Force Plan Falls Short
With the release of its initial report to the FCC yesterday, the Robocall Strike Force laid out plans to implement technical and policy solutions to address the robocall problem, including a Do Not Originate List and more sophisticated traceback techniques. But consumer advocates say that these ideas, while good, aren’t enough to address the problem…
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October 26, 2016
Carriers Plan to Implement Do Not Originate List to Defeat Robocalls
An industry-led strike force is preparing to take away one of the most valuable pieces of technology used by phone scammers: caller ID spoofing. The Robocall Strike Force, convened by the FCC and comprising wired and wireline telecom companies, has been working since August on a handful of new technologies, standards, and other techniques to…
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