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Category: Phone Fraud

August 19, 2016
Apple, Google, Microsoft Join Anti-Robocall Strike Force
Nearly three dozen technology companies have joined the anti-robocall strike force led by AT&T and spurred by the FCC, and the group will work together on technological and policy solutions to the robocall problem. The Robocall Strike Force formed last month at the behest of FCC Chairman Tom Wheeler, who called on carriers to take…
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August 8, 2016
AT&T Hit With $6.8 Million Fine in Cramming Investigation
AT&T will pay nearly $7 million in restitution to consumers who were victims of a scam in which a couple of sham companies were allowed to bill wireline customers for fake district assistance services without their consent or knowledge. The settlement is the result of an investigation that began when the Drug Enforcement Administration was looking…
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August 4, 2016
Using Forensic Linguistics to Fight Phone Fraud
LAS VEGAS–One of the difficulties in protecting against phone fraud scams is actually detecting them. Technology certainly helps, but in a lot of cases, it’s up to the potential victim on the other end of the line to figure it out for himself. That has turned out to be a fairly high hurdle for a…
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July 29, 2016
Judge Rules Political Robocalls Are Legal
A federal judge has ruled that robocalls made on behalf of political candidates are protected by the First Amendment and cannot be outlawed. The decision came in a case in Arkansas, where political robocalls had been illegal for more than 30 years. On Wednesday, U.S. District Court Judge Leon Holmes ruled that banning political robocalls amounts to…
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July 27, 2016
Google Listing, Political Scams Top Phone Fraud Threats
Nearly 20 percent of all phone fraud calls hitting consumers and businesses this year are part of the fake Google listing scam, more than twice as many as the eight percent that are loan scam calls, according to new data released by Pindrop Labs. The Google listing scam is a relatively new one, having appeared just…
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July 26, 2016
AT&T Will Head Up Anti-Robocall Task Force
Spurred by a directive from the FCC last week, AT&T will head up a new anti-robocall task force that will work to develop tools and technology to help users and carriers block robocalls. The chairman of the FCC sent a letter to all of the major wireless and wireline carriers last week instructing them to…
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July 22, 2016
FCC Pressures Carriers to Block Robocalls
The FCC is putting new pressure on both wireless carriers and traditional phone companies to give customers technology to block unwanted robocalls. FCC Chairman Tom Wheeler has told the carriers that they need to give their customers the option to block robocalls, which have become the largest source of complaints that the commission receives. The FCC…
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July 19, 2016
$4 Million in Restitution Going to Victims of Auto Warranty Phone Scam
More than five years after reaching a settlement with a notorious telemarketer behind several robocall schemes, the FTC has begun refunding the more than $4 million that the government says the man duped victims into paying for non-existent extended auto warranties. The payments to the nearly 6,000 consumers who lost money in the scam are the…
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July 18, 2016
Making Money by Abusing Phone-Based Two-Step Verification
A security researcher has discovered a method that would have enabled fraudsters to steal thousands of dollars from Facebook, Microsoft, and Google by linking premium-rate numbers to various accounts as part of the two-step verification process. Arne Swinnen discovered the issue several months ago after looking at the way that several of these companies’s services…
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June 24, 2016
Seven Jailed in Massive Phone Fraud Scam
Authorities in the U.K. have sentenced seven people to prison for their part in running a wide-ranging phone fraud scam that cost victims more than £1.3 million over the course of several years. The scheme that the gang ran is a common and highly successful one that involves making calls to potential victims and telling them that…
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Pindrop® Panorama: Beating the Balancing Act of Security and Customer Service