Strike Force Recommends Narrow Use of Robocall-Blocking Tool
Carriers that have tested one of the more promising methods for blocking robocalls–known as a Do Not Originate list–say that the system is effective, but should
Carriers that have tested one of the more promising methods for blocking robocalls–known as a Do Not Originate list–say that the system is effective, but should
Criminals are targeting corporate call centers at an unprecedented rate, resulting in a 113 percent spike in the fraud rate in the last year, new data
By Jonah Berg-Ganzarain A pair of doctoral students and their advisor, looking for insights into the inner workings of tech support scams, spent eight months collecting data
The FTC has shut down a phone and email scam that involved scammers contacting consumers, falsely claiming to be working on behalf of the FTC
The call center has become a key entry point into many organizations for fraudsters and cybercriminals, and enterprises have discovered that protecting that channel is not
Phone scammers have adopted a new tactic recently that is part of a long-term scheme to impersonate victims during calls with banks or other financial
The FCC has moved one step closer to implementing a system that would prevent robocalls that spoof the caller ID of numbers that don’t initiate outbound
Last year, we talked to Roger Anderson about his Jolly Roger Telephone company bot, a system he designed to frustrate and annoy telemarketers by sending
The man who developed a bot that frustrates and annoys robocallers is planning to take on the infamous Windows support scam callers head-on. Roger Anderson last