October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
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Solutions Overview
Pindrop provides authentication and anti-fraud solutions for next generation call centers, enabling seamless verification of callers while protecting against threats in a customer-not-present environment.
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August 29, 2018
A [Female] Voice of Concern
The number of people using digital assistants are growing by…
August 27, 2018
Voice Security Predictions in the Age of IoT
August 24, 2018
Zelle | A direct funds transfer disruptor…What Are You Trading For Convenience?
With convenience on the mind of most consumers, peer to…
July 16, 2018
Welcoming the Conversational Economy | Securing the Voice Channel
In our latest study, 500 IT and business leaders across…
June 29, 2018
Dear Customer: Your Secret is(n’t) Safe with Me
“Secrets based” authentication based off of your customer’s static PII…
June 20, 2018
Pindrop® Express | Authentication, Risk, CX and the Enterprise
Businesses today often suffer from lagging or inefficient authentication solutions…
June 18, 2018
Bank of the West | Machine Learning & Customer Experience
Legacy authentication methods like knowledge based authentication questions (KBAs), ANI…
May 23, 2018
Call Center Fraudsters | Voice Morphing, Social Engineering, and the Need for Authentication
As technology advances, fraudsters use different, constantly evolving techniques that…
April 30, 2018
Pindrop for Amazon Connect | Averting Fraudsters and Improving CX
Fraudsters know the call center is not as well-defended as…
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Company Overview
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.
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