January 15, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
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Phoneprinting® Technology
Pindrop’s patented Phoneprinting technology analyzes over 1,300 factors of a call’s full audio to determine its true device type, geo-location, and carrier.
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January 14, 2020
The Importance of Customer Experience Within the Growing Conversational Economy
As companies move to compete on customer experience as a…
January 14, 2020
The Conversational Economy | Your Questions Answered
What do we mean by the conversational economy? This is…
December 18, 2019
Thank you from Pindrop
December 3, 2019
Welcoming Voice Comes With Hurdles | Technological and Generational
As the conversational economy grows and intertwines within businesses, it…
December 3, 2019
Voice Intelligence | Where Voice, and Fraudsters, Are Headed
We all know KBAs, or knowledge based authentication questions, are…
November 21, 2019
Learning to Think Like a Fraudster | The Fraud Bible
Have you ever wondered where – and how – fraudsters…
November 21, 2019
A Fraudster’s Holiday | Contact Center Fraud in Retail
With the impending stresses of Black Friday, Cyber Monday, and…
November 20, 2019
Connect with Pindrop @ re:Invent
Pindrop will be in Las Vegas attending re:Invent 2019 from…
October 29, 2019
Up Next | ICX Atlanta
Fraudulent calls within the contact center have grown by 350%…
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Company Overview
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.
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